Reviews for Jimmy John's in Niles, IL
The worker Nazlie had an attitude the moment I walked in like she was bothered she got a customer didn?t greet and when she came... up to the register didn?t even ask what I would like just looked at me with a very rude look The whole experience was just veryignorant and rude I will never go back to that location ever again was extremely unwelcoming Read more
The Lady making the sandwiches with the black ponytail is the rudest no customer service having skills at All. I will never come... back to this location at all. Lol giving me attitude on how I wanted my sandwiches prepared GTFOH Read more
Whoever was the cashier on 06/18/22 at 1:00 pm was extremely rude. She has no customer service skills. Please, if you want... customers to come back, provide her some customer service training or assign her to a position where she will not be dealingwith consumers. Otherwise, let her go. We have been ordering here for work parties, but after this incident, we will have to goelsewhere for pick-up. There was no delivery driver available at the time so delivery was not an option. Read more
This is the worst location to order from this is not the first time that my order has been canceled and or delivered an hour or... so longer that I waited I will longer be ordering from Jimmy Johns ever I also will be calling corporate office to report themand how rude the manager was and wouldn?t give her name Read more
Service was slow but there was only 1 person working. The other person was out on a delivery. I appreciate them both for showing... up. Read more
Order cancelled twice on two separate occasions because they didn't have a driver. Jimmy John's should close out deliveries... online or pay their workers more, so that drivers think it's worth it over doing Uber Eats. I'll take my money to Jersey Mikes. Read more
I order online they hadn?t even started making my sandwich until I walked in. There were no customers in the restaurant when i... arrived and left. What?s the purpose of customizing your sandwich thru the online ordering just for them to ask how you want itand still not make it the way you asked for. I see many bad reviews for this location so I see my negative experience at thisplace is not the only one. Their whole sales pitch is freaky fast but I still had to wait while they made my sandwich eventhough I ordered online. I?ll just avoid this location because it?s not like this at the countless other JJs I have visited. Read more
Cashier couldn't be more disengaged with customers. Got our order wrong and gave us attitude when the manager brought it to her... attention. Otherwise, this location was clean and the manager was apologetic about our order being wrong. Read more