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Reviews for Chick-fil-A in Niles, IL

Zuzia Krupa 1 year ago
5

Kudos to Chick-fil-A for taking customer service to the next level. The food is great quality and the employees are always... respectful and polite. Their chicken nuggets are a perfect for lunch. Food was hot and fresh as it is always. They have such agreat business model that the workers execute every day. You guys are awesome. Thank you for the wonderful customer service. Read more

William Mitchell 1 year ago
4

This Chick-fil-A has always been one of my favourite and this specific location hasn?t disappointed me and I look forward to... coming back here because customer service is exceptional and so is the food! If something is wrong with my order they make itright. I have only had a few experiences that were troubling, but I like Chick-fil-A, so I kept on coming and I can definitelysay they are doing better, and I appreciate it. Original chicken sandwich is always fresh, crispy, juicy and delicious. Dinningin area was Clean and organised. These amazing people working here are what customer service is all about. Read more

Karyn Rosenthal 1 year ago
5

I can never get used to the drive thru but everything usually works out. I had the spicy grilled deluxe sandwich with Mac and... cheese. The Staff was nice and my order was correct. However, I asked for hot water to heat my daughters bottle and was refused.No one ever explained why I couldn't get it. I just wish I could've gotten that hot water to heat my baby's bottle. Servicereview would be a 5. Read more

Anne Joy 1 year ago
1

Horrible experience. Waited over 10 minutes in line despite there being only one car in front of us. The girl who took our... order didn?t know how to enter orders apparently. She also couldn?t figure out how to pay with a credit card. To make it evenworse, after receiving our food from a very surly, unkempt employee, we were missing items. Avoid this location Read more

Ashley Vandenbusch 1 year ago
5

I love Chick Fil A and this goes for all of them I have been to. I don?t ever have anything bad to say. All of them are amazing... and they prove to you that when you have people that care working there you will get great service. I?ve never had bad food andthey rarely ever mess up my order, it?s happened maybe twice all together and they are just as busy as every other fast foodrestaurant sometimes even more so if they can do it then so can every other place. Read more

Monika Alberska 1 year ago
5

Great service, and super fast process from ordering to picking up. It was quite impressive. Mcdonalds is sooo slow in... comparison. Chickfila has figured it out! Read more

Andi Es 2 years ago
1

Usually chick fil a is my favorite but since I saw this happening in multiple location. I will try to avoid. I can't imagine... employee use bathroom without toilet paper then prepare my food. Read more

Ankit Chainani 4 years ago
5

In an every month or so I just crave for chick fil a. I love this place, as always super fast turn around time,clean and of... course crowded during lunch hours and in evening. Ample amount of parking available Servers are super nice andfriendly. Recommend! ?????????? Read more