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Reviews for Starbucks in Niagara Falls, ON

D K 1 year ago
1

The atmosphere was off the minute I walked in. I understand mornings are busy, but what I?ve never seen is 4/8 staff members... standing in the back, chatting and on their phones, with no or desire to help with a line of 10 customers. Super unwelcoming,slow and they don?t even accept stars or rewards. Read more

D K 1 year ago
1

The atmosphere was off the minute I walked in. I understand mornings are busy, but what I?ve never seen is 4/8 staff members... standing in the back, chatting and on their phones, with no or desire to help with a line of 10 customers. Super unwelcoming,slow and they don?t even accept stars or rewards. Read more

Alanna Baker 1 year ago
1

Ordered a pike place. KATIE poured the coffee. Then decided. Her phone was more important then giving me my order... Poor... customer service at its best.. Katie needs her phone and attitude taken away !!! Read more

Alanna Baker 1 year ago
1

Ordered a pike place. KATIE poured the coffee. Then decided. Her phone was more important then giving me my order... Poor... customer service at its best.. Katie needs her phone and attitude taken away !!! Read more

Diana Mai 2 years ago
4

Went early during the morning and it was empty with seats available. The staff was nice. Walked past here at night and it was... packed. You can collect your stars if you have the Starbucks card but for some reason you can't redeem anything. Read more

Diana Mai 2 years ago
4

Went early during the morning and it was empty with seats available. The staff was nice. Walked past here at night and it was... packed. You can collect your stars if you have the Starbucks card but for some reason you can't redeem anything. Read more

Olivier D. 2 years ago
3

I?m not sure I understand the concept of Starbucks stores that are not really Starbucks (licensed). You can?t use your Starbucks... card, you cannot get points, prices are higher and there?s no wifi. Coffee still tastes good , same proof available, goodlocation. I wish the staff was a little more friendly and I wish they would have dark roast in the afternoon. Read more

Olivier D. 2 years ago
3

I?m not sure I understand the concept of Starbucks stores that are not really Starbucks (licensed). You can?t use your Starbucks... card, you cannot get points, prices are higher and there?s no wifi. Coffee still tastes good , same proof available, goodlocation. I wish the staff was a little more friendly and I wish they would have dark roast in the afternoon. Read more

Dakota Whyte 2 years ago
2

Cashier was rude to my fiancé for no reason he was being super nice as well. Rolling your eyes at a customer is ?great?... customer service. I?m only giving 2 stars because the person who made our drinks was super nice! Read more

Dakota Whyte 2 years ago
2

Cashier was rude to my fiancé for no reason he was being super nice as well. Rolling your eyes at a customer is ?great?... customer service. I?m only giving 2 stars because the person who made our drinks was super nice! Read more

Richard Chu 2 years ago
5

Nice starbucks with 10-minute parking. Nice, relax and cozy interior.

Richard Chu 2 years ago
5

Nice starbucks with 10-minute parking. Nice, relax and cozy interior.

Cory Dutton 2 years ago
1

They don?t accept and redeem stars because they are owned by the hotel. You would think, instead of screwing over customers,... they might work out a deal to allow the redemption of stars across all Starbucks locations and not just corporate. Another waythe human race proves itself to be undeserving of a future. The mugs are nice, I had to pay cash instead of using my 1,600stars, but hey, it?s a nice mug! ???? Read more

Cory Dutton 2 years ago
1

They don?t accept and redeem stars because they are owned by the hotel. You would think, instead of screwing over customers,... they might work out a deal to allow the redemption of stars across all Starbucks locations and not just corporate. Another waythe human race proves itself to be undeserving of a future. The mugs are nice, I had to pay cash instead of using my 1,600stars, but hey, it?s a nice mug! ???? Read more

Yvonne Chiu 2 years ago
5

A super nice place to have a good cup of coffee right next to our hotel, very friendly and nice, clean and spacious seating.

Yvonne Chiu 2 years ago
5

A super nice place to have a good cup of coffee right next to our hotel, very friendly and nice, clean and spacious seating.