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Reviews for Riverside Tavern in Niagara Falls, ON

Meliss H 2 years ago
1

More of a dive bar, then a restaurant like it use to be. Food does not match the Description on the menu and when I questioned... the waitstaff she said, yeah the owner changed the item but didn?t update the menu. No solution was offered. I unfortunately hadto write this terrible review because we reached out to the owner first but got no response. I would like to add that thebartender did show that he cared and tried to assist us over the phone, the owner could learn from him. We were informed thatthe items were changed so they could save money. Just unfortunate all around. We will never be back. Terrible quality, highprices, add in fruit flies all over our table and disgusting bathrooms. So disappointed. **** Edit in response to the owner. Ahonest review is not sabotaging a business. I did bring up my concerns to your staff as mentioned above. I also reached out toyou privately before I wrote my review. If you do not want hard working paying customers in your business, then what type ofpatrons are you looking for. Your employees are the ones that informed us that it was your fault that the changes were made andit was to cut costs. How is this my fault. Read more

Catherine Mulas 2 years ago
5

Great drinks, great food and awesome service! Loved their Moscow mule. They have locally brewed beer. Their pizzas are huge and... their orchard burger was great! Read more

Dan ?DANO? M 2 years ago
5

Once again, great food and staff after a round of golf. Laura B seated us and checked in as we dined along with our server. They... work great as a team lol. Blue Cheese burger and Turkey Club were fantastic. Bernie does a great job of hiring friendly peopleand making great portions of healthy food. The whole menu looks great, will need to keep trying different things till we trythem all !!! Read more

Dayna KURONEN 2 years ago
5

My first time trying this place. Went for lunch with my friend and sat on the patio. Our server was friendly and efficient, our... food was all correct and best part everything was delicious. Definitely will be going back! Read more

madyson benevento 2 years ago
1

Ordered thin crust pizza tonight for pickup and it was absolutely undercooked dough. The dough was so thin it was like toilet... paper and sticking to the box.. went back and the owner was absolutely rude telling us we ordered that and we can?t get moneyback next time without a receipt, the owner was yelling at us at the bar infront of everyone and whipping around the pizzasaying ?thin crust thin crust this is what thing crust looks like? then she noticed that it was undercooked and walked away ..ever since new owners I will not be going back, awful customer service and awful food. Should definitely make sure pizza iscooked before serving it and owner should be a good enough owner to realize she was in the wrong. Read more

Richard Sambol 2 years ago
5

Beautiful spring afternoon. Liked the menu variety. Our server was very efficient and friendly. Really enjoyed it.

Andrea Chan 2 years ago
4

Good food with an awesome view. Awesome service and a large patio for dining. The menu was simple, a little more exciting than... your regular pub food, good quality too. We'd come back for sure! Read more

Hannah Keithley 2 years ago
1

We ordered from Riverside tonight. We live close by and ordered for delivery thinking the food would be fresh when we got it.... Wrong. Spinach dip had a hard layer of cheese we couldn?t even dip through (maybe just a downfall of ordering instead of gettingit fresh). Order was supposed to come with naan bread and chips, we got no chips. $14 for jalapeño poppers and it only comeswith 4? The fries with our fish and chips were so dry, hard and stale, they were inedible. My fish had raw, gummy batter. Youcan see some on the fries. Read more