Reviews for Montana's in Niagara Falls, ON
Excellent choice of lunch or dinner place if you are looking for prime rib or steak. They are well priced and food quality is on... par with other "fastfood" style steakhouse. No expect very fancy meat but not bad either. Definitely can stand out in a bunch ofNiagara restaurants near Clifton Hills. No parking lot near the restaurant so you'll have to find parking first and walk there.It's at the top of Clifton Hills and easy to spot. If next time come here will try their steak as well. Read more
One of the worst experiences I've ever had at a restaurant... We waited 15 minutes for a server to see us, and another 15 for... our drinks to arrive and one was forgotten. We waited about 40 minutes for our food, people who came in after us were servedfirst, and the food was not good when it got there. Most of it was barely warm, and my chicken was burnt. The waitress was nicebut it just wasn't enough to make up for the absence, the long wait, and how overpriced it was. Read more
If we could give zero stars we would. Awful experience here on Sunday July 31, 2022. We will never return to this location... again. First of all we waited 45 minutes just to get in the door, even though we saw multiple people leaving and many emptytables. As we were waiting multiple people came out complaining about the food wait time as well as food quality issues. Weshould have left then. Upon being seated we were told it will take an hour to get our food once ordered. We were so hungry andhad already invested 45 minutes of our night waiting in line so we agreed to stay. We ordered the childrens chicken fingers forour son and when they finally came out the chicken was pink and raw. (See below picture). Additionally his plate was dirty,slathered with some sort of sauce that wasn?t part of his meal. Absolutely disgusting. My wife ordered the fried chicken whichwas supposed to come with mashed potatoes. It came out with fries. When we asked the manager he said that?s because they wereout of mashed potatoes. Why wasn?t that explained while ordering or during the hour we waited for our meals? My wife would havechosen a different menu item. The Caesar salad was absolutely inedible with watered down salad dressing that was almostnon-existent. All three meals arrived cold. We would have loved salt or pepper to add some sort of flavour to our meals but thewaitress never came back once to check in. We didn?t have napkins or cutlery until 15 minutes after we received our food afterchasing someone down. The manager offered no compensation for anything and when the bill came they had the nerve to charge extrafor a Caesar salad when my wife couldn?t eat half of her meal because they didn?t tell her about not having mashed potatoes andshe can?t eat fries. This location is horribly managed and the kitchen needs some training on how to cook food appropriately andto proper temperatures. What a disgrace. Read more
Decent food at reasonable prices. Presentation could use an improvement. Server offered the bill before I was finished eating,... even though the restaurant wasn't full. CAA membership will get you 10% discount. Read more
We got to Niagara late and did not do any research for restaurants for that night. When we saw Montana's figured we couldn't... wrong. Never had a bad meal at a Montana's before. Husband ordered the burrito bowl which reminded him of the frozen ricebowls, still edible. I ordered the ribs and wings tasters. Looked good. Ribs were good, fries were luke warm. I could livewith that. It all went very wrong when I bite into a wing, cut into another one with the same result. Needless to say I didn'teat another thing. I did mention it, my food was comped and offered a desert on the house which we declined. Can't ask forfairer than that. Staff were lovely, although they were under staffed. Only saw two. Although my food was comped which isgreat, I would rather have had a meal I paid for and could eat. Wait staff I would happily give 5 stars too. I would in realitygive this restaurant 1 star, I have given three purely for the staff. Read more
My group was seated after a minute or two by a Siberian worker (didn?t catch his name) and from there I knew our experience... there was going to be amazing. I only came to realize that was an understatement after Sam, our waitress went above and beyondfor us. Her positive attitude and care she gave my group made our night, and was one of the highlights of our trip up to NiagaraFalls. The food was delicious and their long island iced tea, cotton candy sangria was excellently made. I highly recommend thisrestaurant to anyone who is looking for food, drinks and service that goes beyond any expectations. Read more
I went in 2021 summer. Just found a picture I took, hence the review now. We had to wait for almost 30-40 mins but it was... understandable as we noticed they were short staffed and the lunch hour was yet to begin. We noticed people come in , wait,argue, get mad, leave. But we stayed patient and finally got seated. We had amazing server. Food was hot and delicious. I hadsome food restrictions and they accommodated without any negativity. We went in ona busy weekend afternoon in peak summer. Thankyou. Read more
We went here on November 4th at 10:40PM. Our experience wasn't pleasant. Despite being the only table in there, we felt quite... ignored. The bartender was our server and was more interested in chatting with regulars at the bar. It wasn't busy. There wasfive people at the bar, and one table with two people. The other server was taking care of that table. There was a big table inthe back, but according to the hostess they already paid and were leaving. The emptiness of the restaurant had us believe wewould have attentive service. Our table was very sticky when we got there. I would have put napkins down for my arms but therewere none. It took 10 minutes to bring us our water, and our table was right beside the bar. We received our food with nocutlery. As soon as we tried to say something the bartender already spun around and tried to leave. Just dropped the plates andran. We waited for him to check on us for five minutes so we could ask for cutlery and he never did. We had to walk up toanother server and ask for it. The fries that came with the burger were soggy. I picked up on fry from the poutine with myfingers before we got cutlery. It was cold and inedible, also soggy. Again, we were never checked on. We even pushed our food tothe side and he never got the hint that we had enough. We stood up by our table and flagged him down as he was walking and hefinally came over and I told him about the poutine. He replaced it. The replaced poutine was extremely hot, steam coming off ofit and it burnt my mouth. Maybe the kitchen thought they made it the correct temperature the first time. It really goes to showhow a server whether amazing or terrible can easily affect your experience. Read more