Reviews for McDonald's in Niagara Falls, ON
No control in play place. Kids above 10 playing inside. Kids with gun toys scaring younger kids. Also taking drinks inside play... place. Not a place for young family Read more
Service ranges from 2 to 3. If it's a new hire.. Get ready to wait. Although with their newer food pickup (numbered) seems to be... working OK.. Not great. Food is... McDonald's. No "limited" food items here as in some USA states, just regular McDonald's menu,and the ice cream machine works 4/7 days a week (rough estimate). Read more
3 stars for staff who are very kind, generally quick and seem to try hard. But this store is in desperate need of a manager.... It?s messy, disorganized and they mess up the simplest orders routinely. Tough to blame minimum wage High school kids whenclearly there?s a lack of management. Read more
The picture says a thousand words. McDonalds reputation in general is very low, but this place is even lower. The owner should... be ashamed. For this reason I go to Harvey's. Read more
Took my grandson for his 2nd birthday for breakfast. The highchairs were not cleaned so I tried to clean one with napkins and... then asked if I can get a wet cloth. The lady behind the counter said she would send someone but no one ever came. I noticedthis location was not very clean which surprised me since its a small location so not as busy. Read more
On Aug 23 at 11.45 pm, me and my friends did four mobile orders and went through drive thru. Through the speaker we said we have... four mobile orders, they confirmed and said second window..When we reach the window, they said they can give only two orders ata time and asked us to take the drive thru again to collect another two orders.. We were not aware of that policy, so werequested to give an exception because the line up is huge (around 30mins) and we have to head back to Toronto. Supervisor andmanager refused to give the food, they were so rude, yelled at us, slammed the windows. The lady manager seems like a racist,she called someone in-front of us and acted like she is talking to a cop and giving all details like saying our background, raceetc. Due to rude behaviour of employees we have decided to stay until we get food.. After sometime one customer behind my carcame and said she has kids in her car. We left the place by considering the customer?s behind us. Worst experience ever?. Read more
Had not been to a drive thru in a while and I was surprised there were three windows! Smart production line idea though. We were... all impressed how happy the person was that was serving us given it was 8am on a Saturday. Read more
His hamburger was very bad and it was cold, even though it was my turn, it said inprogress. The worst hamburger I ate among... McDonald's branches, the branch here was worth it. The only good thing is that there is a playground for the kids to linger on. Read more