Reviews for Gino's Pizza in Niagara Falls, ON
We order Gino?s all the time at least twice a month. We are a family of 5 with 3 small children tonight we ordered online at... 4:59pm, it said the order should be ready in 45 min. At the one hour marker my wife called was placed on hold and then hung upon. She called back placed on hold and hung up on. 3rd time we are told the order should be there in 20min. And the womansaid there was nothing she could do the pizza was already on the road. The pizza arrived at 6:37pm. And it?s a Wednesdaynight. I had gone out and gotten the kids McDonald?s when she she said 20min. I guess I was right to assume she was lying. This is our last Gino?s order ever. They did nothing for us, not even an apology. If this message will prevent at least onecustomer from going back to Gino?s then I feel have have been reimbursed. Read more
Delicious pizza! The staff is very friendly and the price is ok! I'll order again, for sure!
The service was great! Sarah was very pleasant and friendly. She had such a great personality. The Pizza was so delicious.
I don?t know how could a pizza be given a credit for most reviews. Dough is dry , it?s like rubber when you bite. Topping is... cheap and you pay a premium . You decide and good luck . Read more
I've been having Gino's Pizza from the corner lot on Lundy's Lane since I was in high-school, so about six years. Their pizza is... always affordable and exceptional, if you walk into their restaurant you can see them make the pizza in person. If you walk inyou can buy two slices for cheap, their pan pizza if you order online is usually always 20 dollars, great to share betweenyourself and another with good servings. Gino's Pizza is my favourite pizza in Niagara Falls and I will continue to enjoy thequality for many years to come. Read more
Amazing and friendly staff, online ordering platform easy to use, and pizza was made exactly how I asked. Fresh out of the oven... when I arrived to pick up and was delicious! Definitely will be back! Read more
My wife ordered pizza for my 3 year old and I while she was away and it was fantastic! Great delivery service and great pizza.... This was a heart shaped pizza. Can't wait to have it again. Read more
I?m giving them a two star only because they used to be really good, & they?re friendly. But something has clearly changed. The... last 5 orders have been a disappointment, and twice they gave me a pizza that was old, not hot & fresh, & hard. Probably gave mea cancelled order where someone didn?t show up for it. Instead of placing order through call centre, I walked in to say thingshaven?t been same & politely asked them to add a little more sauce. I thought this would guarantee me a better pizza. Came back30 minutes later, per their instruction, drove home, and pizza was the worst ever! Not hot, not fresh, it was tough like oldbread. They clearly didn?t even start my my order because they had an old one they had to get rid of sitting around. Moneywasted again, and for last time. Too many pizza joints around to put up with these shenanigans. Lost a loyal customer. I don?tknow if it?s new management or what problem is. Read more