Reviews for Papa Johns Pizza in Newton, KS
Staff is friendly and ready to serve you. With dine in carryout or delivery options you really can't go wrong
Now that I know a tip is mandatory on using their website, I'll call in my order over the phone. Please, a mandatory "tip" of... 15% is just stupid on a pickup order! Yes, we tried a tip of "0" and had to renter of most likely last order at this website.Pizza was good, tipping is just dumb on a pickup. Maybe a guaranteed and pizza was not spit upon!!! Read more
I thought this place was pretty good with customer service up until I had to call 3 times just to put my order in. First time... was put on hold for 5 minutes and they never returned to the phone. 2nd time they hung up, 3rd time they got snappy and shortwith me. I would have placed it on the app but they don't have an option for half and half. Please hire more people, pleaseimprove your customer service for busy hours and plan ahead otherwise you will continue to lose business. I want to believe butthere are several others in town I could go to... Read more
Had to wait 15 min after arriving at time on app. The person running cash regeter was closing out orders which makes the... computer system think the pizzas are getting done faster than they really are. This causes on line app to think more pizzas canbe done in a shorter time. Need to remember computers only now what we put in. Bad information in, bad information out. Read more
They always have excellent pizza and make it just the way you want it
My absolute favorite pizza place! I gave 4 stars only because they need to add a stuffed crust option! When I was pregnant I... craved it so much but they don't have it so I had to endure pizza huts exttemely greasy thin stuffed crust pizza. UPDAT!!! Theynow have stuffed crust so now it's all 5 stars!!! Best pizza ever! Read more
This store has really gone down hill. Waited two hours for my order. Called 3 different times. Finally called and canceled my... order because I had to find something else for my kids to eat and get them to bed. The driver named Blake said he knocked onthe door and nobody answered, which never happened because my dog didn't bark at all. Won't be ordering from here again. Read more
My pizza was ready in less than expected time. Friendly kids working there, seemed respectful and the pizza was great.