Reviews for Pelican's SnoBalls Newport News in Newport News, VA

We visit this place every time we are in town. My kids love it.

You have to try the rainbow unicorn! I tried it for the first time and it was delicious, love love love pelicans snoballs!

I have super fond memories of this place, and I have yet to find any kind of frozen snow cone/ice place that measures up in... terms of how fine the shaved ice is. Snow cones and shaved ice just don't compare. And Pelican's has 100 flavors so you're sureto find something you like! They also have some games like cornhole and chalk to keep kids busy with while you enjoy yoursnowball. Read more

Very dissatisfied for the money I spent. Customer service was awful. My snow cone tasted like just ice in a cup and not made... like a snow cone should be. Read more

horrible service, the snowballs were great, but their service was horrendous at this location. kept making mistakes, didn?t... listen well, kept goofing off whilst taking orders and there was no efficiency. also was saying with their coworkers they willtake their tips from previous shifts before. all around not a good set of people that shift Read more

I see a lot of reviews saying the line was too slow or concerned about amount of employees. But what can you expect when you... have 2 people working and multiple people in line. If your an impatient person then I wouldn?t suggest you go here on busy daysand hours . But overall I love the snow cones and so many flavors! Workers are very polite also! Read more

I gave 3 stars because although our most recent visit was a bust. However the time before that was very pleasant. That time even... with a single employee working, everyone was taken care of and satisfied. The young dude behind the counter was slinging someice I tell ya!!!! But...... That was not the case at our last visit. On the hottest day yet this year there were quite a fewpeople in line. Those people remained in line and remained in line and remained in line some more! There were two young peoplethis time behind the counter and yet no one was being served. There was no sign of enthusiasm or hustle detected and the kidshad this bewildered look on their faces like they were hired that day, given the keys and told good luck. It appeared there wasno manager or adult on premises. After waiting in line for 20 minutes we finally called it. Read more

This place was introduced to us by a good friend. Great snowtreat for awesome prices. They had a plethora of interesting... flavors and combos. We ended ups getting a few of their combos, like the key lime pie, and the shark attack to name just acouple. It was a cute seasonal place with lots of activities for kids to do as well. Definitely reccomend this place Read more