Menu for Chanello's Pizza - Newport News, VA | Sirved

Best afterthought pizza I've ever had! Friend and I closed down the nearby brewery (beervana?) And came here afterward.... Excellent choice and my friend is a vegetarian, so it's just as good for them as well. There was only one person in the place,but they were personable, friendly and courteous (which was unexpected and very welcome). Excellent pizza and my family is fromChicago, so I'm versed. Enjoy! Read more

I went to Chanellos for pickup order. The restaurant environment isn't inviting at all. The dinning room tables were filled with... pizza boxes. The glass windows, counter tops, and tables were unclean. It took approx 15mins for people in the kitchen to greetme and take my order. Inside the kitchen looked unorganized and uncleaned. It took 25mins to receive my order. I ordered a largemeat-lovers pizza and garlic wings. The total came to $35. When I got home, the pizza tasted under cooked and the garlic wingswere extremely dry and overcooked. The food wasn't good at all and was extremely over priced. I definitely do not recommendthis place. Read more

I ordered a meal and never received it, when my mom called to inquire about our order she was met with terrible customer... service. The worker yelled at my mom and accused our neighbors of stealing our food instead of acknowledging that his driverdelivered to the wrong address. Read more

Foodtec order site keeps refusing a perfectly good debit card. Don't tell a customer they have a credit for food items and then... forget to enter it in the customers account. Read more

Me and my husband ordered from this chanellos a couple days ago for the first and the LAST time. We ordered two pizzas and... cinnamon knots for delivery, including tip it was $42. Around 2:25am we got a call from the delivery driver saying our food wasdelivered on our porch. We immediately went and checked both our porches and there was no food. We tried calling the driver backseveral times not even 5 minutes later and we even tried calling the store and no one answered. We also tried tracking thedelivery but the GPS on the driver was "turned off". We never got our food that night. My husband left a bad review that nightjust saying we wasted $42 not to get any food. The owner responded to his review and told him to email him so he can make itright. So he emailed him the next day, twice and we waited several days for a response with no luck. The next day after notgetting our food we decided to try and just call the store so we could hopefully just get our food and the guy on the phone justkept telling us that "our food was delivered" and we probably had "a food bandit in our neighborhood". We were the only peopleawake in our neighborhood and we were waiting by the door for the pizza because we were really hungry. No car even drove downour street. We tried telling the guy on the phone this and he just kept repeating that our food was delivered. He wouldn't evenbelieve us. We just told him that we wanted our food and he said that he can't just "send free food out to people". But itwasn't free, we paid for food and we never got it. Finally he just offered to give us corporates number and we called and left avoice mail there but we still haven't heard anything from them either. Needless to say, this was the worst delivery experienceI've ever had to deal with. We just want our money back, we're not in the financial situation to be spending money on food thatwe never got to see. Highly disappointed. Read more