Reviews for Wendy's in Newnan, GA
I'd like to say the management here is really good. Even though they couldn't fix my issue pertaining to my rewards account on... the app. They still made my drive thru experience really well and I left feeling satisfied. I would definitely visit thatlocation again. Read more
The overall service was subpar with the front desk basically unmanned by cashier. Long lines with little service. Three other... teammates by the drive-thru ignoring everyone at the front desk. Out of 5 people, only the cook was working. People asked to gettheir orders taken as the lines were getting longer but was ignored. So folks hit the doors when the cashier told his teammatesthey have to wait. When 3 other teammates clocked in nobody is engaging to help service orders. The food I received was good. A'Refresh" in customer service is needed. Read more
Place is dirty. Floor is very slick. Mentioned to manager and she responded not sure what you want me to do about it. No... napkins, ketchup, straws or other dining ware has been put out, members of staff were cussing at other staff members. Read more
Maybe if they paid more, people would actually want to work there? Not sure what the issue is, but I waited for 5 minutes at the... speaker before anyone even answered and then they told me very rudely to "hold up a minute". I waited for about 2 moreminutes...ordered my food...then waited yet again for a while just to recieve old nuggets that tasted like they were sitting outfor over 2 hours. Everyone inside was laughing, carrying on, and having a good time not working. There were no customers insideor in the drive thru besides me and it was about 7pm. Was late getting back from break at my job (Burger King right down theroad) because of having to wait so long. Will never visit again. About a week prior, I tried to go there but literally sat in adrive thru line for 20 minutes without it moving at all. Got stuck in between 2 cars so I couldn't even leave until they movedup. Tried going inside, they were closed. Was before 7pm. Read more
It?s hard enough being a delivery driver and coming to the store when they generally don?t start the order until you arrive. But... when you know to only take orders for this particular Wendy?s prior to 8 PM because that?s how late the dining room is openevery day and then you show up at 5 PM and it?s closed and have to sit through 20 minutes worth of drive-through just to get anorder so that you don?t have a negative impact on your account for canceling an order that you already excepted, I think that?sjust ridiculous. Read more
If I could rate this place 0 stars I would. There were flies in the kitchen surrounding the food. Unprofessional and rude staff.... They took an hour to prepare 2 ?fast food? meals. I would never patronize this Wendy?s again and I urge all others to spend yourmoney elsewhere. It saddens me to find little to no professionalism and uncleanliness at local restaurants where I reside. As alocal resident and tax payer in the city of Newnan I hope for more courteous and clean restaurants to grab a quick bite withfriends and family. Read more
I know the picture ???? does give the full detai, but this is Wendy's new honey glazed, spicy chicken sandwich with bacon. It... was very good, but be advised the drive thru was full and a little. Again the sandwich was good, order processed correctly, andwith a smile. Read more
This place is disgusting. I would give it 0 stars if possible. The food took way too long. Forget fast food, this was slow food.... The employee told us that all four sandwiches were in the bag. However, they forgot half of our order. No napkins, not even aspoon. The entire place was a mess. It felt like I needed a tetanus shot after using the freestyle machine. DO NOT COME HERE. IAM NEVER RETURNING TO THIS LOCATION. "Quality is our recipe" what a joke. Read more