Reviews for Planet Smoothie in Newnan, GA
Very poor customer service. My wife and I walked in and the store was completely empty aside from the one planet smoothie... employee, who was standing at the register talking to someone on her phone using face time. We stood there ready to order forabout a minute before she tells whoever she's talking to "Here we go again. Well, I've gotta go. I've got customers. Again."with a sigh. Like we were an inconvenience to her phone conversation. She just said it out loud when we were standing rightthere. The cashier name was Amirah (from the receipt) Read more
Appalled with the attitude the mixed girl with the lace front gave us while entering the store. It's almost 8 and when we walk... in she said just let me know when youre ready -long sigh- she then asked her coworker loudly "WhAt TimE dO We sTArT ClOsiNg aT 8aGaIN" Like? Calm down. It's OK. Then she made my husband's drink wrong like??? It tastes like water?? Get better staff or paythem more so theyre more than happy to do their job. This is ridiculous. Read more
Who runs this planet smoothie and hired their children and their childrens friends to work here? Cause that?s exactly what it... feels like. Just bad customer service. Read more
My husband and I went to this planet smoothie for the first time and received the worst customer service from Chelsea.. she was... standing at the register on her phone when we walked in, she did not greet or speak to us, just simply asked what can I get foryou? After she finished with the order she rang us up and that was it..She Didn?t say thank you for coming in, have great day,Bye etc just stood there and looked at us.. As we were leaving, there was a lady and her daughter coming in, she didn?t greetthem either so at least she?s consistent with the horrible customer service? This will be our first and last time going to thisplanet smoothie. Our total was only $15 but I refuse to spend my hard earn money and your workers can?t even simply say Hello tothe customers Read more
I went there to get a smoothie for my son who had just had tonsil surgery. I walked in and the music was so loud i couldn't even... hear the employee. I like all types of music, but this was rap music with explicitives every other word and it created a veryunprofessional environment to say the least. The 2 gentlemen working there were acting more like they were at a party. When iapproached the one that was there to make the smoothies, he acted like i was an inconvenience that was interrupting his socialtime. I left and went to one life fitness, where I'm not even a member. But they were more than happy to assist me with asmoothie and provided great service with a much cheaper price. Read more
I'm allergic to peanuts & I specifically wanted a smoothie with almond butter based on multiple promotions they had touting new... signature almond butter smoothies. Turns out they were TOTALLY out of almond butter ???? I felt my whole trip there waspointless. Was told they had been out for 2 months. Service was really good tho & everything was clean. Read more
Wow!!! Talk about great customer service. As soon as I walked in the door I was greeted by a busy Nadiyah. She was very... professional and coordinated all orders gracefully with no assistance. The location smells great and it looks so clean. I wasastounded by her attentiveness to everyone that I had to tip her. Nadiyah suggested the peanut butter power up (I substitutedthe yogurt for the Plant Veg.). Delicious smoothie, great customer service and speed. I will be back soon. Thank you Nadiyahplanet smoothie is lucky to have you. Read more
I enjoy a good smoothie. I mean I would drink 2 a day. However, this particular Planet Smoothie seems to have a high turnover... because I feel like everytime I go there's a new worker. That equates to my smoothie never tasting the same or made right. Ihaven't completely written off Planet Smoothie mainly because of my love smoothies! For now, it'll be a Ninja night. Read more