Reviews for Tim Hortons in Newmarket, ON
The worst customer service and very dirty! I ordered a tea and the lid fell down on the ground when he was preparing the order.... He pushed the lid with shoes and took it and put it back on the tea. Serious health concerns about this branch. Read more
Its obvious that there are lots of teens working at this location so there could be issues with ordering here since its always ... busy! Friendly management team ( unless you’re being difficult..) Great job to the team leaders for closing i had a easy timegetting my order sorted out because they had ran out, the guy was very professional, nice and friendly ???????? Read more
I don’t recommend coming to this Tim Hortons. Obviously, Tim Hortons is a popular food chain and my experience is often good,... sometimes there’s a slip-up with my orders but the workers fix it quickly without a problem. HOWEVER, this Tim Hortons inparticular is awful. I won’t come back ever again, never in my life has Tim Hortons messed up my orders this bad. Last week Iordered a chai tea, which was completely messed up. The tea was black when I ordered it with milk, then when I asked for milk,they gave me milk cartons in a bag. (What?) Today I ordered a breakfast sandwich though the mobile app, which had to getrefunded because “we’re not making breakfast” (AT 12 PM?) Awful, awful experience… Read more
The customer service is very bad I order coffee after just paper towels or napkins she refused to give it I never seen this bad... customer service at any time Hortons I hope the maneger fix this issue Read more
I don’t want to give any star on this branch. I visited this branch many times whenever I stopped by Upper Canada mall but I... didn’t even get any proper service here. I ordered “Iced French Vanilla “ and paid 2.79$. I didn’t get any explanationwhen I paid it. Therefore I thought they have this named coffee but they gave me hot coffee so I asked one more time because Ithought he made mistake on this and they just throw my coffee out and gave me a regular iced coffee without any explanationagain. I tasted it and it was just regular iced coffee so I went there again and asked about it. The employee lie to me that hegave an explanation but no he didn’t do that and didn’t even say sorry. I can see the employee was young man so I tried mybest to understand him but still this was not right to anyone. Horrible experience ever in Canada. Read more
Never had to put in a review for Tim Hortons. But Mon Sept 12th was served by an older ladies who had terrible customer service.... First tthing in the morning, she looked like she hates her job. Will never use this location again!!! Read more
Tim Horton moves quite cheap and I was high quality food for their price. I love Tim Hortons it's my favourite place to go. I've... noticed recently they've been messing up my order though could be because of the masks so they can't hear me properly. Eitherway no matter what I get it's still good so 9/19 Read more
No problem with the service. I ordered an earl grey tea and it smelt terrible..must be the water? I didn’t even want to risk... drinking it. Read more