Loading

Reviews for Second Cup Café in Newmarket, ON

Julie Mettias 2 years ago
1

My mom and I visited this location and I can not express enough how badly we were treated as customers. We ordered a caramel... corretto and iced white mocha with cold foam and caramel drizzle on top. The lady taking the order had asked us do you thecaramel corretto MADE HOT? And my mom said YES. We pulled up to the drive thru and paid for our drinks and waited for our drinksto be made. When the lady went to give us our drinks we realized that my moms drink was made cold. So we kindly told the ladythat we ordered for it to be made HOT and she said that she will remake it for us. After she left to go redo the drink, Inoticed that my drink didn?t have the caramel drizzle so we asked a girl who was walking, if she could add the caramel drizzle(as we paid for it). She said ?I can do that for you!? . However, when this girl came back to give us my drink with the caramelon top, she said ?by the way, you ordered for caramel corretto to be made COLD.? She said that in very rude way like she wasshaming us for asking it to be made again. My mom told her that the lady, taking the order, had asked if we wanted the drink tobe made HOT and we said YES. She then proceeded to say, ?we all have a headset on and we all heard you say cold.? Then shewalked off without letting us say another word. At this point, my mom and I were angry and disgusted at this girls behaviour. Sowhen the other girl came with the remade drink, we demanded a refund. As we did not want to buy something from such anenvironment. The lady kept on saying to take the drinks and go. And we did not like that at all. And the lady that was giving usattitude kept on smiling at the situation that was rising. When my mom brought up that she used to be a manager at second cup inToronto and she would not tolerate this kind of attitude from her employees, the girl proceeded to throw a thumbs up multipletimes like she was making fun of my mom. The caramel was also all over the outside. So I DO NOT recommend this p Read more

Lizzy Neale 2 years ago
5

Tessa Makes the best iced caramel corretos! My go to spot for coffee in town never had a bad drink there

Allan Derrington 2 years ago
5

Great service and had the decaf coffee beans I was looking for. Did not have my favourite date filled oatmeal cookie but that... may be a regional thing as I was visiting from out of province. Read more

Beyond_the_plate_ Annie 2 years ago
5

Love this place as quiet peaceful, sitting in the patio feels so good for summer

S Spat 2 years ago
5

Great atmosphere and friendly staff! It has both a drive thru for fast pickup, and a beautiful patio area for dine-in. The... coffee was excellent as always and the service was quick. I would definitely recommend this place! Especially since if you'relooking to support a Canadian business ???????? Read more

Donna B. 2 years ago
5

This Second Cup is a great place in Newmarket to meet up with people for a cup of coffee/tea and relax. Sunny the owner does a... great job making the place seem festive with seasonal decorations. In the warm weather there is a nice patio with flowers onit. There is also a drive through for people on the go. It's Second to none! Second Cup is a Canadian company and has arewards program. Great Place! Read more

meagan hope 2 years ago
5

The ladies that work here are so wonderful. And second cup has such amazing drinks. The pastries are also so good! They have a... wonderful little patio outside, and inside is so cozy! My favourite coffee shop Read more

Jeffrey Simpson 4 years ago
3

Nice environment. Didn't like the hot chocolate. It's my own fault for not reading properly that the candy cane Hot chocolate... was white hot chocolate. Read more