Reviews for Taco John's in Newcastle, WY
Wish we had them in Michigan.. fried chicken in the taco... WOW
They had a wonderful, light attitude, the food was fresh and not greasy, and the flavor was amazing! The store is spotless and... well maintained. The bathrooms are immaculate as well. We are so glad we road weary travelers stopped in to grab a bite! Read more
My burrito was partially cold. The beans in my burrito with flavorless. I ended up opening the burrito and just eating the... insides. The good thing was my expensive burrito at least had a lot of stuff inside. Would not go back though. Read more
Last night my boyfriend went through the drive through when he got off work. He ordered a chicken taco salad and a boss bowl... with NO salsa. My salad DID NOT have chicken, instead it had beef. His boss bowl had salsa. After paying he told the guy at thewindow 3 different times he DID NOT want the receipt and to just toss it. The last time the guy tried giving my boyfriend thereceipt, that if my boyfriend had to tell him 1 more time he does not want the receipt then he is going to leave and they couldkeep the food and the receipt and give him a refund. Tonight my boyfriend wanted taco johns for dinner again. So he ordered theboss bowl with NO salsa. He ended up getting salsa, but NOT his drink. Also when he was at the window the guy told him theydidn't have beef and so they had to cancel his order. He asked 3 times what was it that he ordered that had beef in it. All 3times a lady came and told him don't have beef and needed to cancel his order. He told the lady he understands that they don'thave beef but he was wondering what he ordered that had beef. When he asked the lady to walk away so he could talk to the otherperson at the window because the lady was making him mad, he finally go an answer and wanted to know if they could justsubstitute the beef for chicken. The guy at the window said yes they could do that, the lady that was making my boyfriend madsounded snoody and told the other workers that my boyfriend didn't want to cancel his order and wants to substitute the beef forchicken. Both these times were when my boyfriend got into town from work, he works at the mine so this is around 8pm, there isno reason to mess up the orders both times, and no reason to give attitude to the customer who asks a simple question. With themess ups, what if my boyfriend was allergic to salsa or I was allergic to beef? I understand if they mess up and did thosethings during a dinner rush, but 8 at night they are NOT busy! Read more
This was our first time trying their food and it's not bad (basically a Taco Bell) but we got the grande beef tacos and they're... not bad at all. They have 'pico' on them and the kid tried to explain to me what pico de gallo is (we're from South Texas andknow pico de gallo) and this is just lettuce and tomatoes, which is not pico de gallo but overall, not bad food and made fresh. Read more
Never have had Taco John's before, but me and my family decided to try it for lunch. Well it was super good and the staff there... were so kind and helpful. They helped give us the best route to The Devils Tower which was very kind. And since we've never beenthere we asked all sorts of questions about what was on each item and they had no problem telling us. Usually whenever you askpeople what's on an item at a restaurant they always say it with an attitude, well these people were nice. Lori was our cashierand was super friendly. Hi Lori this is Angie (if you're seeing this) thanks for helping us! Me and my son (Tyler) can tell thatyou love your job which is very inspiring. Thanks for having such good customer service! Read more
I'm from New Mexico,we have real Chile. I don't know what is in their meat mix. It not what I'm use too. But the sides are not... bad. Chips and donuts aren't bad. Wife likes the donuts. Read more
Served very cold tortillas. When asked about them being so cold had no idea why they would be that cold other than to say rack... is cold. Spent $40 on meals and all 3 with a tortilla was cold. Read more