Reviews for Dunkin' in Newburgh, NY
Drive thru is efficiently run and food was on par. The parking lot and location are a challenge to drive to and through.
Iced latte was weak but came back in and ask for another shot of espresso and that did the trick ! ????
Horrible experience this morning. I asked for an Iced latte, almond milk one french vanilla pump. Forgot to specify the size,... but also no one asked. Got a large size. When I requested a medium size, they added more than one pump of French Vanilla! Icouldn't drink it! I also asked for hash browns and the snacking bacon, and they were both cold, like from yesterday. Awfulservice! Read more
There?s usually rude people almost everywhere you go. I have no idea what was the issue with one of the younger ladies this... morning, but both myself and my lady noticed. It?s usually difficult sometimes to contain frustration when behind the counter;sometimes it can show to the customer. Customer experience is completely different than average everyday appearances. People, asworkers, have to remain professional and straight forward through their work time. It also is just a way to help keep our headsup, even through toughest of times. I sure do hope whatever frustrated that lady this morning she feels better later on;however, that is what ruins the customer?s experience. Read more
Ghetto & rude staff, women at the Window can be heard saying ?it?s too early for this? when i asked for extra cups for a box of... joe purchased, $1 per extra cup!! Ridiculous. When i asked for regular sugar opposed to Splenda the manager was then rude abouthow the bags are pre prepped. Don?t care didn?t ask, just needed the right amount of cups & sugars. Just a terrible customerexperience first thing in the morning Read more
Absolutely horrible. Bagel was hard and stale like it?s been sitting out for a week. My hot caramel macchiato tasted like a cold... muddy puddle and has no caramel in it, literally can?t drink it. Won?t ever be going there again. Read more
Don't bother using the on the go app through drive thru. It is slower the ordering at the window. I can never get my order... without having to pull around and wait. The workers are incredibly nice and apologize. Read more
Can never buy bags of coffee in this store, can you believe a coffee store that keeps running out of COFFEE