Reviews for Glaze Kitchen in Newark, NJ
I ordered stuffed chicken with corn and mac and cheese. I also ordered a drink through DoorDash which I didn?t receive. On top... of that the corn and mac&cheese tasted old and spoiled. The chicken was decent. Read more
The food is amazing and always has been. I cannot take away from that. The food is 5 stars!! The service however is not and that... can make all the difference in an establishment. I ordered food for pick up and when I arrived my food was priced differentlythan before when I ordered. My girlfriend went inside to pick up the food and was able to hear arguing in the back, which I amunderstanding to but is not a great look on the business. She overheard one complaint that complies with a health related issueand I think that is definitely something employees should discuss in a private setting and lower voices if it does need to bediscussed. Practicing this Will ensure you keep the customers trust and services because now as a consumer I may be hesitant tosupport based off of information I shouldn?t have heard. The lady told my girl our food was $61which I am unsure how it comes tothat amount but she paid and our bank later notifies us when we got home that we were charged $72 total. I have been callingand calling and no answer. I don?t know why our card was charged extra money, I also don?t know why they are not answering thephone, if the establishment says they are taking orders until midnight. This was not a good experience for me and I don?t knowwhat I will do going forward. I have management and customer service experience and I believe the team needs to get together tofigure out ways to correct some of the presented concerns. I whole heartedly support Black Owned establishments and I hope thatthis feedback will be taken into consideration because people in the world are already looking for a reason for us to fail. Thefood is amazing and the establishment looks nice and has popular events, please do not let customer service and small mishaps bethe downfall. Read more
Pulled up on this Gem when I was coming through Jerz... Kept seeing all that good food on the gram.. Called ahead of time and... place my order FOR BIG BERTHA... Took it allllllllll the way back to queens with me and killed it. I will be returning just fora trip out there .... HCNJ = Hottest Chef in New Jersey Read more
If you want some good seafood or any type of food then this is your go to! Food is amazing!!!!!!! I recommend the Rasta Pasta,... that?s my favorite but overall, great spot to eat, have a drink & do hookah. Read more
I've ordered delivery with Doordash several times. The salmon was excellent! The stuffed lobster was beyond excellent. I... highly recommend Glaze. Read more
Good food but poor time management. Ordered food from GrubHub at 6:30pm arrived at 7pm (food was suppose to be prepared and... ready between 6:55pm-7:05pm) called at 7:15pm was told to wait 10 minutes. Called again to check on my good at 7:50pm. Was thentold to wait 15 to 20 minutes. Mind you I only ordered ONE MEAL! He was also catering for 3 events over the summer and I wasone of the hookah servers and had customers waiting 2 hours for their food. This chef definitely isn?t ready to have his ownrestaurant definitely needs to become more prompt with meal preparation. Read more
Only got 8 wings and was missing my waffle frys also they gave me Lobster Mac and cheese when I asked for chicken Rasta pasta... and I am ALLERGIC To SHELLFISH!! Horrible and unhelpful customer service. Read more
I ordered Pickup through the phone which was okay. When I got there the customer service is poor. I?m standing around and... couldn?t get anyones attention was standing there way longer than I should Of for a pickup order. Rating It 4 stars because thefood was good. I ordered Spinach, mac & cheese and rice. Read more