Reviews for Dunkin' in Newark, NJ
Just Horrible today the person who was on the mick told me I was wasting his time because I ask him what flavor of syrup they... have. He was really rude and when I went inside to go speak to a manger . He was the manager just horrible. My drink was noteven properly made . Read more
I placed a mobile order and when I arrived to pick it up there was nobody working even though the lights were on and the hours... say 24/7. I waited around for 15 minutes in the off chance it was just one employee taking a bathroom break but no one appearedor answered the speaker. Now I?m trying to figure out how to get a refund from corporate Read more
I've ordered the black iced tea twice. I regurgitated it each time. The valve or some dead rotten mouse is in the machine. They... don't wash it. They just fill it up. The light yet clearly visible film over the beverage indicates a dirty cup or unsavory andunhealthy iced tea canister or tank. Negative star Read more
1. An employee has a baby behind the front counter and there is a crib in the back room 2. Place is beyond filthy and utterly... disgusting And they never respond to complaints or reviews. Read more
Horrible service and customer service. I ordered the snackin? bacon and when I looked at it, it was a burnt ball of bacon. I... asked the lady at the window politely if they could redo the order and she told me that the bacon was always like that, I knewfrom experience that it wasn?t being that I?ve come to this location on numerous occasions. After telling her this she said thatthey couldn?t redo the order and the best they could do was to refund me. Thinking that perhaps she misunderstood what I hadasked, I asked again and then she turned her back to me and started addressing other customers. I tried to get her attentionagain but she kept ignoring me. The manager walked by the window as I asked for the manager and she started doing somethingrather than addressing me and what was happening. Astounded I then addressed her directly and asked if she had seen what wasgoing on and she responded saying she had and heard everything and told me that they had cooked the bacon prior and thenmicrowaved it . She then dismissively mentioned the orders being timed. Understanding this I asked if I could go back around andget another order of bacon, she then responded saying that they would give me the same order of burnt bacon that had caused thewhole situation in the first place. Absolutely terrible service! Read more
When you order a drink they fill the cup all the way to the brim and when u ask them for less ice they speak another language... and God knows what they are saying. Service is slow and they hand you the cups with food residue. Some of the drinks are alsopremade. They were wearing one pair of glove and touched everything with it.Do not buy there!! Read more
I noticed that the garbage leading up to the drive through has not been picked up in 2 weeks. This contributes to rodent... problems and it?s totally disgusting. I won?t be coming here anymore moving forward! Read more
Wrong order received verbal and again in person. Got an ice coffee instead of latte and when asked why did price change he... closed the window in my face. The language barrier is unforgiving at times. No respect on how to handle customers who pay forservice WE ARE NOT GETTING!!!!! THEN you are told to call a number for the manager and THE NUMBER IS OUT OF SERVICE!!!! Read more