Reviews for Chuck E. Cheese in Newark, CA
Stay Away from this place. Totally mismanaged and irresponsible behavior. We had my daughter?s birthday party last week at this... location. We booked the Mega fun package but these guys gave us service as per the basic package (Super fun) due to an issue intheir system. They accepted charges for Mega fun and there was no issue while accepting or booking it, but while giving serviceit was a system issue. I understand there can be system issues, but if you have something wrong in the system, at least acceptit. As per our package kids were supposed to get 2 hours of unlimited play, but most of their cards stopped working within halfan hour. While talking to a person (don't know the name) regarding the concerns, he was speaking so rudely in front of myguests, I felt very humiliated. After talking with him with a louder voice and showing an email with package details he agreedto give 45 minutes of playtime to the kids, but with all these drama kids were exhausted and lost interest. 2nd thing which theymissed as per our package was dipping dot ice cream, they didn't serve us ice cream. It?s not only about the store, but I gavethem feedback about this issue in their feedback system, and it?s been 8 days since I am waiting to get any response from them.Totally irresponsible and unacceptable behavior. Read more
They have lots of fun games for all games, you can accumulate points in your card and exchange them for a toy, it's pretty fun... for kids Read more
Very fun I went here September 30th there pizza was amazing And the cake was good too very nice staff and workers
Chuck E Cheese is a great place for kids to play and you can celebrate your birthday ???? too
We visited 2weeks back and enjoyed! Good, Kids fun place! Big area but less option of games! Seems card left over points or time... will elapse on the same day after 12am. So can?t be used after some time???? Read more
First time we've been there in a couple years. Went for a birthday party. It's been completely redesigned. Very clean. Games... are working, no tokens, playing games goes off a digital tap card, and tickets are tracked on the card too. Food was good!Pizza was delicious, not oily. Have a salad bar, wings, vegitables plates. I was very impressed and we will go back. Read more
Visited mid week so the place wasn't crowded at all. Fun place to take the kids. Food is not that spectacular and service was... weak. I guess playing on their phone is more important. Unfortunately they were understaffed so Chuckie did not show up. Read more
My kid loved the place and they were friends and entertained us even on weekday .