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Reviews for Starbucks in New York, NY

Alexandra Ramirez 2 years ago
1

The workers are super rude here, they hired new workers just for them to be rude still. The way they make drinks is concerning... and horrific. No one wants to actually work properly, so every time I order a drink it?s made incorrectly and with hatred. Idefinitely rather walk down to 63rd street, their staff is way kinder and actually makes drinks right ! Read more

Mariia Hryhorieva 2 years ago
3

The music was way to loud. I asked to turned it down a bit, they did and then in about 15 minutes the music started blusting... again. Read more

Jainal Shahid 2 years ago
1

Color of your skin really affects how they treat you! I?m brown d a South-Asian brown person and I ordered my drinks well ahead... of a few people that came after me. They took my order after they took orders from a few white women behind me and when theytook my order they never asked my name for them to write down unlike how they asked every other customer! Then came to givingpeople their orders! They called every customer by their names and gave them the order with a nice smile and when I went to askwhat happened to my order- they gave me my drink and said ?here you go buddy? as if I was a child begging them for a drink!! Read more

Kristen (Gypsy Monkey) 2 years ago
5

Todd our server was delightful from the minute we walked in the place . Gave great recommendations and the rest of the staff was... just as friendly . This is a smaller location but it?s perfect for our area . Clean , quick and has lots of places to sitoutside . Read more

Kristina Luppo 2 years ago
1

lol they get so mad when they tell you to grab your own order if you see it but then yell at you for taking it. I got better... things to do moving forward than to be policed by a bunch of children who can?t even shake an iced tea lemonade. poor babies. Read more

zach zachariadis 2 years ago
5

I go out of my way to spend $5 a day as opposed to using our office coffee maker for the main reason being that this staff is... incredible. Autumn, Rodney, Amanda (and a handful of others whose names escape me) are a great team and keep bringing me back.They work efficiently and more importantly, they have phenomenal customer service. I don't plan on saving my money any time soonbecause of this great team Read more

Alex S 2 years ago
1

I never expected to be the subject of racial profiling at one of my favorite coffee shops. I love Starbucks but I was... disappointed after this incident. I was completely humiliated in front of staff and customers by the barista after he accused meof paying with a counterfeit bill. He did not take reasonable steps to ensure that his claim was true (ex. Counterfeit marker)but insisted it was fake. I hope this can be a learning lesson for management/staff and give insight into the type of customerservice customers can expect at this location. Read more

Ignat Zholobov 4 years ago
5

one of the best starbucks in town. I go here 3 months at the same time in the same clothes after sports. Very nice staff and... helpful. always clean and tidy. there are queues, but they manage. my cappuccino with skim milk and a warmed muffin arewaiting for me. and they learned to spell my name correctly and pronounce it. I am pleased to. strangle you. Read more