Reviews for Starbucks in New York, NY
Good location, the service was fast. Bakery section was fresh. Price was higher than normal but probably because of the... location. Also, the restroom was blocked by homeless person and everyone waited nearly up 30 mins. Staff didn?t take of it until5-6 people in line. There are a few seats for inside. Read more
I order a grande iced toasted vanilla shaken expresso with light ice. When I picked it up it was literally almost half way of... the cup -_- what happened to the other half Starbucks??? Read more
A very chaotic Starbucks shop. In rush hour they cannot seem to make their system work to handle in-store and online orders... seamlessly, finding your order is a challenge. Expect 10-15+ minute wait times and somehow the drinks never taste as good as inother locations. Read more
5 staff inside the counter and so disorganized, so slow. Need proper management. Waited over 10 minutes for an order then they... didn?t know how to process a refund. Then a manager with an attitude telling me they are short staffed with 5 people inside thecounter. Not good enough. Read more
Very nice staff, but they were not paying attention and made two errors on our small order of three items. One of our iced... drinks was delivered hot, and our pastry, which we didn't want heated, was heated. They need to be more attentive. Read more
Someone named « Quinn » was so rude to me! I was polite and calm, and she was yelling at me only because I ask for a... sweetener. What?s happening Starbucks? Is your policy not about being customer-oriented with a good service? Crazy. I will nevercome back. Read more
I had to wait at the register for five minutes before anybody even picked up my order, and when it was done, nobody told me that... it was, they simply putt the chocolate croissant and the coffee down on the counter and were like "take it or leave it". Theproblem with that was that I was sitting at a table, and didn't know when they were done. Had better service in other stores byfar. This store is below average. Read more
Unprofessional. Shame to Starbucks. Doesn?t open when they say they open at 5am and staff rudely ignoring me standing outside... for for 20 mins post their supposed open time. Starbucks is destroying its brand relyability and consistency! Read more