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Reviews for Starbucks in New York, NY

Rachel Zisk 1 year ago
5

Much better than the one on Columbus Circle that is always packed with a huge wait. Always very fast and they make the drink... just how I like it. Thank you! Read more

Olaf Lesko 2 years ago
3

I ordered at 7:27 I received my drink at 7:45. I worked at Starbucks for 4 years. I have sympathy for the baristas.... Unfortunately because of my experience I know this is unacceptable. Read more

Lilliana Geraldes 2 years ago
5

I sit here every monday and tuesday before work and everyone who works here works really hard to get orders out. They haven't... messed up my order and the employees are also nice. There are just some really entitled people out here and it is a shame tosee. We are all humans working hard and struggling. Try to relax a bit, it's too early in the morning to be so angry! Thankseveryone at starbucks on 58th! :) Read more

Rafael Peña 2 years ago
4

Great staff but these guys need a bit of help...too many customers for this small store. Staff does their best n more but... sometimes u will be waiting well past your "pick up" time when ordering online Read more

Florencia Cariddi 2 years ago
3

The products and the service is good but the only problem that I always have is that of you order a coffee and a sandwich... they're never come together and sometimes you need to wait to long for one when you already have the other one and it gets cold Read more

Peter Chiang 2 years ago
1

The employees needs to open up their ears and listen to customers orders. I clearly said I wanted a Venti size for my fruit... drink and ended up a grande size. The baristas and the girl at the counter looked at me as it was my fault. Maybe turn down themusic if you can?t hear sh!t through music Read more

Naomi Gonser 2 years ago
1

I ordered via my Starbucks app at 930am today. Got there at 945 and there were 4 workers stocking cups, doors locked. I knocked... and called the store. Me and a group of people waiting and were completely ignored. I waited for 7 mins but I had to get towork. Completely ignored and I saw them laughing looking down, not even acknowledging us. It was very rude; especially because Igive them business over 5 times a week AND I paid. The store on the app and online say open; the least that the baristas couldhave done was acknowledge us and write a note or something in the door. Very upset and I want my money back. Read more

Lara C 2 years ago
1

Had to wait a super long time for a latte. I?ve noticed that like most Starbucks nowadays, you have to wait for 10 mobile... orders to be called before the customers who are in the store receive their order. I don?t blame the staff but it seemsmanagement expects the same number of staff to fulfill an unlimited number of online orders and in person orders. They reallyshould consider changing their model and add more staff. Read more