Reviews for Starbucks in New York, NY
They take forever. They are rude and they turn off mobile ordering when it's most convenient to use before work in the morning.... They put 100 workers on the cold drinks but no one does hot drinks. The girl on the register does hot drinks while taking orderswhich is ridiculous cause if she has a line (which is most times) ur drink never gets done. Every order has been a minimum waitof 20 mins. I have had to walk out several times after paying with no drink cause I can't be late for work. Terrible customerservice ???? Read more
Update Oct 2022: Now they're supposed to close at 8pm on Saturdays and they're closing at 6:30pm. Update Nov 2021: They updated... their times that they close at 8:30. When I got there they were close by 7:00 on a Thursday. Hands down the worst Starbucks ofall time. This is simply because they constantly close over an hour before their scheduled time. So frustrating going to workand meeting a locked door and seeing people cleaning at 6:30pm when they close at 7:30pm. Also the music is so loud you have tobasically scream your order, but sometimes the jams are okay. Read more
Very friendly staff, especially the lady who took my order, great way to serve customers, great personality, not a huge coffee... shop but really friendly Read more
Was overcharge for a mango lemonade paid $12 for a "medium" that looks like a small cup while at the port authority location for... a venti which is larger I only paid $6. Idk what scam ya were tryin to pull on me but never again. Sad cuz that location is mostconvienient for me as a hospital worker but lesson learned. In-house inflation. Read more
They are pretty quick with fulfilling the order they just do not know how to communicate with customers. This is the 3rd time I... have been here where something I ordered off the app was not available in store and it was not communicated to me until I asked.I tried to get their attention 3 different times and was ignored until someone came to deliver the drink and I asked about therest of my order. I was then informed that they did not have what I ordered and offered alternatives. This is frustratingespecially when I order 10-15mins ahead of time and expect to just grab my order and go because I do have to get to work at acertain time. Read more
Super kind staff. Music is always great. Clean and obviously the coffee is great.
No restrooms :( and starbucks employees don?t know where a closest one located.
Will never ever return. Went this morning the girl talked over my drink the entire time. She also use her filthy hands to touch... where I will drink from the cup, gross. The drink also tasted terrible. I get this same drink frequently in N.J. and it is hotand taste good. Waste of my 7 bucks, never again. Read more