Reviews for Starbucks in New York, NY
very bad We asked for a hot coffee and an cold one and they served us two cold coffees. We reported the error but the saleswoman... made us pay for an additional hot coffee. We waited fifteen minutes to get the paid muffins. They were very rude when we askedwhere our desserts were. Finally when we finished the coffee, they gave them to us. I will never go there again! Next door tothe Edison hotel is a much better little bar Read more
THEY REOPENED (2022) - delightful new staff who is extremely kind, works hard, keeps up with the pace & will remake your drink... politely if you want them to!! Love it! Read more
This is an alright Starbucks. It technically has a second floor but it's never open, which knocks it down a star, but there are... bathrooms and plenty of outlets that do, in fact, work. Nice place! Read more
Cant even make an iced green tea. I work at a starbucks and tried to tell the lady but they don't care about customer service.... The rest of the staff was very nice, but that lady needs to go. 10/10 do not recommend. Read more
Although a longtime Starbucks fan, i have to mention this Starbucks specifically, with their AMAZING staff and service, of which... Jennifer absolutely stood out, by catering to my demanding needs! Thank you so much Jennifer for making me feel like this is myown little kitchen downstairs while staying in the Hotel? I so appreciate you! Read more
I asked for a doppio, in venti cup with ice which costs $2.67. Lady charged me for a $4 macchiato and said it was the same... thing. If I said macchiato then it would've been the same thing nimrod. My drink has no milk or foam. The day before I asked fora venti cup of ice and they said we offer a courtesy size (smallest cup known to man). What type of rundown offhand reject ofStarbucks bs shop is this? ???? Ruining the good name of the brand. This one star I gave is a "courtesy star" Coffee lovers,you've been warned. Read more
I love Starbucks and this is not the typical service they provide which is why I wanted to rate/review. Horrible service and... extremely slow. I waited forever for them to warm up my croissant. Then when I had waited long enough and finally asked about it(it had been sitting in the heater/oven the whole time) they delivered me a burnt croissant. They completely forgot my friend'scoffee. The baristas were more worried about their own breakfast order from a breakfast truck guy than serving customers. Veryinefficient store in a very fast paced area. Read more
10 behind the counter, ordered 3 regular coffee and one tea. Took them 22 min to get the worst coffee I ever taste, warm burned... and disgusting. If there is a zero star I would give to them. Start hating Starbucks for its service. Read more