Reviews for Starbucks in New York, NY
Friendliness has left the building. This used to be a super friendly location. Now they don?t even try to be nice. For mobile... pick up this is the only location. That forces everyone to turn the cups around to read the names allowing more fingers on yourcup from strangers. Awesome Read more
Most staff is cool but there?s a girl there who hates her life and I?ve noticed it since I started coming here. I?ve mentioned... it to my coworkers and everyone seems to know who I?m talking about and that?s not good. Get it together girl, or get a new joblol Read more
Nastiest Sbux of all. Attitude of staff is the worst. I understand they may be understaffed but I shouldn't have to tell you... how to do your job. As an ex employee I can speak from personal knowledge, staff needs retraining in customer service. Read more
As soon as I entered Starbucks at 425 Lexington Ave in the Grand Central Area I was greeted by Priscilla, the pretty girl with... the sparkling white teeth, friendly smile, very clean uniform and great attitude. The first thing she said to me was ?hi sir,how are you?? In this business, especially in the restaurant business this is not very common, as people may think, mostly sobecause restaurant employees are under a lot of stress, they are under tremendous pressure, customers are insensitive, abusiveand rude, and their job duties involve a lot of multitasking over lengthy-hour shifts for not a lot of money. People THINK theymake a lot of money but they actually don?t, especially when you factor in just how much hard work they put in within a givenshift that sometimes stretches from dawn to dusk. The first thing I noticed when I entered the store was that she was byherself, very busy and moving as fast as she could, making several beverages for other customers who were waiting. But sheturned around and immediately greeted me and then she said that she would be right with me. Employees like her are EXTREMELYhard to find, and especially so in this pandemic era. The store itself was spotlessly clean, had a warm atmosphere as mostStarbucks stores do, but what gave this place an extra sparkle was Priscilla. Read more
Very very rude for no reason. I approach nicely asking about my mobile order, and staff react with disrespect. Looks like Staffs... are just angry working there. I go there morning and afternoon, I guess morning shift Staffs are kind and nice. I understand itis not easy job but really want to recommend to be happy if you are in service industry. why working with unhappy? Read more
Anytime I come here early in the morning, it?s busy but all the staff is super friendly and get the drinks out quickly. I give... them credit bc I know it isn?t easy. They do a great job. Read more
This is the Starbucks near Grand Central, I went in the evening, so it wasn't crowded, that was awesome! They lack a little in... customer service, with few people there, I still had to wait more than 5 minutes to order. Other than that, there was somethingvery cool, a handwritten said "Try Matt's Malt Foam." I ordered a cold brew with sweet foam, and it was MAGICAL! A littlethicker than the regular foam, and super creamy. Worth the wait! Also, there is no seating here. Read more
i asked a coworker for a bag and she ignored me and went about assisting other customers. Instead of addressing me she had me... waiting for 10 minutes with me under the impression she was getting me a bag. RUDE! Read more