Reviews for Pret A Manger in New York, NY
Nice place for a quick snack. Decent soups, salads and sandwiches. Good coffee and tea drinks.
Always love a Pret, and Noel was so helpful letting me know about the lunch deal and soup toppings! Loved the customer service.
Good place. I had the mac and cheese from here and it was very good - not the best mac and cheese I've ever had but still pretty... impressive. The lines were ALL OVER THE PLACE. There were two lines, but not really because it was just a mess of peoplequeuing. Read more
Asked for a decaf latte and was simply told ?no?. When i thought I misheard and asked again I was told ?no?. When I asked for... clarification, the very rude cashier explained they were out of decaf for the day. If you don?t like getting paid to befriendly, go become a trash woman. It pays better and you?ll be surrounded by things of similar quality. Read more
For the most part, the employees are professional. Some need more training on being more aware of their surrounding. It just... seems like some of the employees think that it's okay to talk about anything when tourists come in. The coffee is awesome. Ilike the light roast. Their coffee is organic which means better. Also, a medium cup of their delicious, high quality coffeewill cost about $3, which is less than a small cup in other places I go to. The food is another great thing about Pret. Theybake their muffins! I love the Blueberry muffin (only $2 :) Read more
Got kicked out by staff for no good reason! I BOUGHT food and was at this place doing schoolwork for about two hours. Just like... ALOT of people i saw use this café to work on their laptops. There isnt any posted time limit. I wasn?t loitering. Some peoplehad been there since before me! I spent money on their overpriced food and was not taking up needed seating. There was PLENTY ofseats the whole time i was there. Maybe it was because i wasn?t in a suit? Or an old white businessman, or something. Maybe not.But one of the employees (a manager i think) was rude and insinuated i had to leave; because I?d been there for 2 hours. I wasgonna buy (their overpriced) lunch there while i finished schoolwork. But no thanks!! I?ll go next door where people arent sorude and judgy. Never coming back. Read more
Not to be relied on for coffee in the morning. They are likely to not be open when advertised. Staff was rude and should not be... operating a Pret store; these personnel should not be allowed to reflect a corporate brand. Refused to open the doors to thelocation at their opening time. Asked me and others to leave the store at 6:27 am. Presumably they were to open at 6 but amanager (African American lady) said emphatically they open at 6:30. She or other personnel would not re-open the doors once6:30 came. Five different breakfast/coffee places open at 7 AM. I specifically set out to that location because I trusted theywould be open; that Pret as a brand name would not misrepresent their opening time. It is never good/acceptable etiquette tothrow people out of a store and not unlock the doors at the advertised time. Alongside great hostility shown on the faces of themanager. There was a level of anger from them was offensive too. Like "how dare I?!" want to get coffee and freshbakery/croissants on time. And as a result I had to do without. Read more
Attitude of staff was poor and should train staff on proper customer service. Also, all bathrooms were out of service with no... consideration for customers. Read more