Reviews for Potbelly in New York, NY
veggie melt was flavorless? not worth the wait
I love Potbelly, but this location is just awful. It's horrifically slow in ways that boggle the mind for a midtown fast food... place. Read more
The quality of the sandwichs in this location is so much worse than the shop on 40th Street and Park. I live so close to this... location but now I would rather take a 10 min walk to get my sandwich from 40th St. Read more
First time in a potbelly , excellent experience the staff was so kind especially the man with long dreads he made my sandwich... delicious and was helpful and patient with me. -Thank you Read more
I order here very frequently through the uber eats app and I have never once had an issue. The food is always adequately... packaged for transport and it always arrives hot and fresh (or cold if I get a milkshake!) Today my order came with ahandwritten note which made my day. I appreciate the staff and the food is excellent. Read more
Staff is friendly enough, line can go quickly, though twice I've ordered and had to wait because they lost my sandwich in the... oven conveyor... How is this possible? Star removed for repeat mixups, another star because price is pretty high vs moreauthentic sandwich shops within a 2 block radius. Final 2 stars removed because the restaurant is simply dirty. The vents abovethe toasting conveyor (image attached) are "dripping" with greasy dust just dangling and waiting to fall on your food. Lampsover the order line look like they've been long forgotten and are covered in a film of grease. If these customer facing partsare this dirty, what does this lead patrons to believe about their food prep cleanliness behind the scenes? Read more
I think this is a great Pot Belly. They have plenty of seating, and the customer service is usually good. 5 stars because the... combo of good food, seating, and cool environment make it so for a chain sandwich shop. Read more
Great meatball sandwich. Good turkey avocado. Staff very helpful. Good experience for low end eaterie