Reviews for McDonald's in New York, NY
The worst McDonald?s in nyc customer service is a big zero. The owner or general manager should train their managers so they... can do their job properly. I went to order large french fries and the manager ruby said that she can?t take my order that I needto order by the kiosk I then asked her that if I am a senior citizen and I don?t know how to use the kiosk, but I would stilllike to order by the cash register she said NO, so I took myself to kfc and order my $4,00 fries there and they were happy totake my order. This is not good business as u lost $4This lady ruby should get fired for making ur corporation lose money. Ifsomeone from this McDonald?s can reach out to me I will greatly appreciate it Read more
I ordered and my food was barely warm and it was the only place that?s was open late at night. I would never recommend anyone I... now know not to go to this McDonalds. ???? Read more
Got a Machicken, large French fries, ginger al soda, and chickennuggets. First the macchicken wasn't that good. The lettuce was... definitely not fresh since it was wilted and soggy. The soda didn't even taste like ginger ale at all. They gave me spicychicken nuggets instead of the regular ones. The best item in my order was literally the frech fries. They took forever tocomplete my order. Tables were not clean. Read more
If you don't mind 3 people begging money and others wandering around aimlessly while you eat, then this is the best place in the... world to grab breakfast. The person who takes the orders has never said Good Morning or Thank You even once... Maybe it's aterrible place to work?? Read more
Ordered a large fountain drink through McDonald?s app, was given a medium cup and had to talk with the manager and the general... manager to get the proper size. Strongly suggest a change in management, business is run unethically. Read more
This location is normally heavy in customer volume so sometimes you might have to wait z while before youre receiving your... order. With that in mind the staff are normally polite, attentive and patient even during the hectic rush hours. Its definitely worth the visit if your craving a big mac but I highly recommend avoiding the breakfast and lunch rushes Read more
Manger was not friendly at all ???? she had her back turned as I walked to the counter even after seeing me approached she did... not greet me or even say good morning to me ????. After placing my order I asked to use the restroom and she told me no and thatit opens at 9am and it was only 8:55am lol customer service here is a joke and I work in the service industry. I will definitelybe avoid this McDonald's from now on and It sucks cause it's on my daily route to work Read more
If I could leave a ZERO, that's EXACTLY what this location would get!!!! Wow, I know SEVERAL McDonald's owners and I am just... totally taken back how this location can still be operating!!! Totally UNPROFESSIONAL employees who must totally be there onlybecause they HAVE to be!!! Not one of them cared about the customers in that location... ???? Will DEFINETLY NOT be returningnor would I recommend!!! As per now reading prior reviews I see!!! Corporate should DEFINETLY STEP up to this location!!! ATOTAL DISGRACE to the MCDONALD'S brand!!!! Oh and yes, as they told us with a child as we were waiting for food that BOTH theirRESTROOMS were out of order!!! REALLY... they just don't want to allow them to be used!!!! That's HORRIBLE customer service!!!! Read more