Reviews for Dunkin' in New York, NY
Terrible customer service, cashiers are terrible at taking orders, and on a number of occasions I order a signature latte and... get a reg, or just whipped cream added?..prices are too high for such incompetence Read more
Ordered a chai latte, got a coffee with milk. Can?t drink coffee without getting sick, so that was useless. Luckily the... corporate customer service bot refunded the points used to earn the reward I spent on the drink, so I?ll just remember to stickto my preferred location. Service was also slow. Read more
Disappointing?. They had the midnight brew on the top of the brewing machine and just said we aren?t going to make it today.... Clearly just didn?t want to offer it. I get that it is complicated to offer two types of drip coffee but the 3 people in frontof me all asked for the same thing. Read more
Once again ordered 4 coffees for the guys at work. None of them were made correct. Place is terrible and the servers are all... miserable. Read more
I much prefer the location on 5th ave by bryant park than here. Which is unfortunate because this one is right by me. The... service is unfriendly and they do not handle a morning rush well. I had to watch the worker check through every bag again andagain to figure out what was what in there and which was mine. But overall if there is no one in there the wait is not long, andmy coffee and bagel tasted fine. Read more
Pretty typical DD and Baskin Robbins. The lines can be long but they move very quickly. There is a fairly clean seating area but... no public restroom. The staff is pleasant but sometimes the language barrier can be an issue. Read more
Had the vanilla chai hot beverage which tasted great for a hot day. Also got the apple cider which was a bit bitter at first but... was sweeter as I kept drinking it. Was feeling festive with the spider donut which tasted pretty good. Not too sweet either witha munchkin on top. Super adorable. Read more
Horrible customer service. My child really needed to use the bathroom. I literally communicated to the cashier that I?ll get a... coffee so my child can use their bathroom. Instead of letting me know they don?t have bathroom for the public to use, he WAITEDfor me to order and PAY to tell me ? we don?t have bathroom here ? seriously? Sick in the head and completely dishonest Read more