Reviews for Dunkin' in New York, NY
I wanted a hot drink and they gave me an iced latte and refused to change it. I don?t get how they expect me to drink an iced... latte in 50 degree weather. I have gotten drinks from Dunkin for years and this place is the only store that constantly messesup my drink and I have to spend 10 minutes arguing with the workers to finally get the right drink sometimes. The workers actlike I am personally attacking them and their families WHEN ALL I WANT IS THE DRINK I ORDERED. So much attitude and incompetencein a small store Read more
I come here often but I?m going to stop because I realized the women who work in the front apparently can?t handle customer... service. For some reason I?m always given a disgusting attitude. It is always the SAME women that work there that give me thisdisgusting attitude. They have switched employees before and I had the best experience. My coffee was perfect and I was servicedpolitely. I ASKED FOR A TOASTED EVERYTHING BAGEL WITH CREAM CHEESE AND BACON AND I GOT AN EVERYTHING SOFT BAGEL WITH BACON ANDNO CREAM CHEESE. It was in one side. If you have issues serving women because I?ve never seen them give a man any kind ofattitude or issue then you shouldn?t be in customer service. Literal stick up there a** every time they see me on line. Read more
Mobile ordered for 1 donut. Came into the store, waited 10 minutes. Asked about my order and they said that they had already... given me my donut. Wasn't even crowded. Read more
Amazing amazing this Dunkin? location staff name fahim had great service. Very very helpful and very kind n fahim the front... staff who made my Dunkin? frozen coffee he had great customer services experience and he made my frozen coffee great n verynice. Perfect. Thank u so much fahim for ur excellent and super great service.. ????????????????????Pictures below. Keep it up.Will definitely come back. Read more
I work up the block from this Dunkin? donuts, every single time i order a bagel, it is not FRESH!! The bagels taste like they... are days old & stale!! Bagels should be soft and fresh not chewy and stale. Besides the bagels, the drinks are good! Read more
Pretty good experience for me. I placed a mobile order for the ice latte special, which wasn't quite ready when I got there,... but arrived a minute or two later. There's a fine line between ordering a few minutes earlier to have it ready when I arrive orto have the drink freshly-prepared. Read more
Drinks and food are normal DD goodness, the staff made my ice coffee the way I like it so that is a major plus. Cons: Dirty... floors and sticky tables - I sat for 45minites and no staff came to clean or sweep. Loud - looking for quite haven, this ain'tthe place. The source of the noise pollution are the loud staff speaking and yelling in their native language and the obnoxiouscollege students. Best to pop in and go if you are in the area. But towards the end of my 45 min stay, the place got quite,but caveat emptor. Read more
Workers are rude and never make orders right. They always give me plain coffee when I specifically ask for a certain flavor... through MOBILE ORDER. Read more