Reviews for Dunkin' in New York, NY
I'm a regular customer the workers are super sweet and fantastic. However the owners need to do more for their employees. Today... 2/9/22 at 710 am I walk in to a line which is normal but there was a man who seemed unstable stealing and creating a mess in thestore. I then witnessed what seemed to be an employee enter towards the kitchen area. Then he left even tho he saw the man wasthere and I'm sure he knew his employee was alone. I asked the employee if she was alone she replied yes so I took it uponmyself to call the police to get her the help she needed. As a previous employee of dunkin and now customer I hope to neverwitness something like this again. Read more
Boston's is the best I think, maybe just a little bit too sweet. Location has better hours and hours to avoid (Early AM)
The service is good. I ordered the ice mocha latte a few times. It had a good balance of taste and sweetness. I recommend this... location. I had to change my review after two years. They don't read what I ordered. For the last 4 times I went they keptmaking the drink how I don't want it. I had to throw away my drinks halfway, so I am wasting time, money, and I am leftdissatisfied. Today, I couldn't even give my order. The lady taking orders was on her phone and had me stand there waiting forher. I was not even acknowledged even doubt she was standing in front of me facing me.I asked her if I should come backtomorrow? I left. I won't be going back. Read more
This location needs a better mobile pickup system, I might as well walk in because of how long it takes to get my drink since... they keep it behind the counter. Read more
Terrible service,bad attitude not friendly,so expensive for a small little thing you buy from Dunkin's,came here w my best... friend one time,the short Muslim lady took my order had a whole attitude,y'all better check her teach her some manners cause ikif I do it I'm not gone control my loud mouth,teach her how to be friendly w customers cause I never gave her no reason to treatme like garbage Read more
Worst customer service EVER!!!! I would give zero stars but I don?t have a choice. Went this morning to get some breakfast for... me and my partner, and the lady who assisted me was very rude. I asked for a bacon egg and cheese bagel, and she said no meat,that they don't sell meat there and that everything was veggie based. So i had to change my complete order. Then i asked for acaramel frozen coffee and not only did she not put caramel, but she also didn?t put whip cream. I was very disappointed. Notcoming back to this place. I don?t recommend it. She rushed me and made me feel uncomfortable. Read more
I m not a Dunkin fan but every time they have a new donut I like to try it. -- This one is with apple cream inside and little... crunchy outside. It was soft and fresh. A little sweet but it's a donut that is the idea :) -- The hit of the wallet for thisone is almost 2$. -- See you in another review. @elmanudominguez (Instagram and soon in YouTube) Read more
My go to place for ice coffee and cold brew.