Reviews for Chopt Creative Salad Co. in New York, NY

Love the product and the order ahead option but be sure to add at least 15-20 minutes to the estimated pick up time. I have on... multiple occasions had to ask employees more than once about the status of my order. This defeats the purpose of the order aheadas I am spending 20-30 minutes extra while they make the order after missing the original time. Read more

They have nice variety of cold plus hot salads, been here multiple times so a review was due. Customers can either select their... original menu salad or can make their own. Prices will range between 9-14$ for a bowl with/without customization. If you arevisiting during 12-1:30 pm on a weekday, there will be rush (so be patient,queue moves real quick) and staff does its best topay heed on customization request. I personally prefer there regular classic chopt (cold) and Warm chicken tinga(hot). Pleasenote if you don?t have taste developed for hot salad bases you might not like it. Read more

This is the 3rd time my order has been messed up from ordering through mobile. Either no dressing in the bag, no bread, no... chicken, and messed up ingredients even though I double checked the order on mobile. When I approach the staff, I don?t get anyapology I guess it?s just normal for them to deal with orders haphazardly. 9/10 every time I check my bag there?s somethingmissing or messed up. Management has to pay attention to this. Sweetgreen never has this issue Read more

4 stars for the food, 2 stars for the service. One of my favorite salads got removed from the menu, so I end up having to... customize some of the items using a different salad as the base. The amount of eye rolls and sighs I get from the "choppers"when I ask them to squeeze a lemon/lime is frankly unacceptable. It definitely sends the wrong vibe which makes me not want tocome back here. Read more

I go to this location A LOT since I work in the same concourse. I ordered a falafel salad and the falafel container was... empty...so the guy scooped up the dregs from the bottom and thought that was appropriate. I asked for fresh whole falafel so hewent to another station and scooped up more crumbs. Unacceptable. He and another employee tried to give me the argument that itgets chopped up anyway. Sorry. That?s not how it works. I work in the building and don?t have time for lunch most days so I waslooking forward to this today. This guy seemed lazy and indifferent. I know it?s not fine dining but I expect some level ofprofessionalism, most of the employees seem to not like being there, but that?s another issue. I?ve been going to this locationsince it opened and there have definitely been changes over the years. The manager tried to help but at this point I wasnauseated and lost my appetite at being served the dregs before a holiday. If these people don?t like serving then they shouldfind another job. If you like being served remnants and the bottom crumbs by a miserable employee then go here. It?s a shamebecause it used to be good. I?m done with this place. Read more

Chopt has delicious salad choices and some bowls that include healthy grains and a variety of lettuce. Don't be scared if there... is a long line, they handle the crowd pretty well. Just take you're ticket and follow your salad. They also offer some seasonalsalads that change throughout the year. My only two complaints are I wish it was less expensive. (It's about $11.50 for a salad)I also wish they had a refillable drink fountain with only healthy options such as tea and sparkling water. I can u derstand whythey don't have a soda fountain, but some non bottled drink options other than water . Read more

First time here and I must say, the food and service were great. The freshest and quickest salad I have ever gotten. The menu... has a number of great choices and they would have allowed any customizations I wanted, even how much dressing is added. I hadthem make it exactly how it was on the menu (chicken tinga). I wish one was closer to where I live because I would be therequite often. Highly recommend. Read more

First time trying their salad. Usually, I go sweet green, pret-a-manger, just salad. I was utterly disappointed at Chopt. will... not go back. I ordered Summer Caprese b/c it has peaches, heirloom tomatoes - an interesting mix. They basically placed 5 smallpieces of peaches, 5 heirloom tomatoes (cherry-size), and maybe 6 pieces of greens. The tray was very very shallow. It wasn'teven chopped up. The salad was over $10. I ate it in 3 mins and I had to buy another real lunch after this. If you want a sidesalad with your real lunch, this could be for you. Other than that, I wouldn't recommend this. Learned how business is donethere, I wouldn't go back try other salads. Read more