Reviews for Chipotle Mexican Grill in New York, NY
This chipotle is so far the worst I?ve ever ordered from. They always messed up my orders when I order from their app. I Just... ordered a steak salad bowl with guacamole and this is what I got when I opened it. For $16 dollars and they didn?t even give melettuce and guacamole. Don?t order from their app because you?ll never get the refund. The people that also work here are soincompetent and do not know how to prepare food properly. I?m never given my full order, I always have to ask and confirm wherethe rest of my order is, the food is prepared so poorly all of the time and is never put together well. My bag was about to ripwhen I just received my lash order. I?d rather have this specific location just go away at this point. Will never order fromthis spot again. Read more
Filthy store. Garbage overflowing in pails. Garbage all on tables. The food line with your choices for your order was filthy... too. Staff kept screaming cause they weren't keeping up with refills. Read more
Chipotle is a great place every where else but here. Every time I go to this chipotle they are always out of something. ... Sometimes meat sometimes vegetables. I don?t understand how they don?t have a rock through their roof. I don?t have anychipotles nearby so I am extremely sad. Read more
I see why this location only gets 3.8 out of 5. They BARELY give you any food. I thinks it's so they can charge you for an extra... portion. Not all Chipotle's are created equal. Some of the employees at other locations are friendly and helpful. I went in forsomething simple ( a small guacamole and chips) and it left without it. I don't like to cut the line so I waited my turn witheveryone else. I ordered and moved on down the line. I had my $20 in hand when I saw the container of guacamole literally halffull. I asked the cashier if they could put some more in the container. I was met with a snarky attitude. " She wants more inher" he says to his coworker. I said at least fill it up. It's like $7.00. He says it's $2.50. To make his point he goes to theregister and looks it up. I said guacamole and chips isn't $2.50. At this point he's standing on the $2.50. I want the chips aswell. When I found myself going back and forth to explain what I ordered, I caught myself. Wait a minute I'm spending MY $$ I'mgonna end this debate and leave. Honestly, I think Chipotle is a little overrated, but the margaritas and guacamole are good.I'll stick to the Chipotle in Danbury CT and Co-op City. That's it. Just a disappointed guac fan Read more
Service at this location has severely deteriorated over the past few years. From running out of chicken and not informing people... who were waiting for 20 minutes in line until they got up to the counter to absolutely destroying a burrito while rolling it andproceeding to just wrap some more tinfoil around it, it is no longer worth the short walk to get food here. Moreover, the linecan swell to the point it is out the door but this is not due to high demand - instead, this is the result of an understaffed(or incompetent?) assembly line slowly redefining the term "fast food". The combination of these reasons and the large number ofdelivery service personnel hovering over and blocking the register would persuade even the most patient of people to findsomewhere else to eat. Read more
Ordered for pick up and when I opened the order at home it was 30% less full than the numerous bowls I've ordered from Chipotles... over the years. Not only that, it was supposed to be a brisket bowl and I did not see any brisket. The picture was taken, notafter eating, but after I poked around in the bowl looking for the meat that we paid for.... Would not visit this locationagain. The extra star is because they had our orders roughly on time, but if you are not getting what you pay for, that doesn'tmake a difference. Read more
I had a great meal here. It was just lunch and I wasn?t terribly hungry and they kindly let me order the kid?s menu two taco... item. With this option you get two small corn tortillas, warmed and two generously sized sides of your choosing?this excludesguacamole and queso sauce among other things but you can purchase a side of these for anywhere from $1.50-$2.75. I selected thepulled spicy beef, Pico de Gallo, and Jalapeño pepper sauce which was fairly mild in my opinion, yet quite good. It came witha drink and mini-size tortilla chips. They gladly allowed me an extra cup for basic tap water from the drink vending machine aswell. I recommend adding the white cheddar queso cheese sauce?definitely worth the extra $2.00. I spent less than $10 andstill had half left for later. It was very clean and the staff were friendly and helpful?thanks! Read more
Best experience with Chipotle. Chicken was tasty and succulent. The sauce had the perfect kick