Reviews for 16 Handles in New York, NY
A lot of people know it for their yogurt froyo but I like it for the soft serve ice cream super good I add all the toppings fast... I like- add some cookies, candy, nuts and sit at the tables and people watch. Also have come here on a date before deciding if Iwant to go to dinner with them or to get everyone together before going out to the bars nearby ( keeps you from over pregaming) Read more
I love 16 handles BUT the consistency and flavor were horrible here. Everything was melting and the taste was not even close to... what I?ve had in other locations . It was just a bad experience in general. Read more
Disaster. And they're scamming here. Stopped in after a show across the street, my daughter was feeling nostalgic about going to... 16 Handles when she was younger. I always thought it was a bit grimy, but this was the worst by far. Sticky floors, dirtysurfaces and machines, and the toppings area was a disgusting mess. Not one staff member was cleaning anything. WORST of all, mykid got one small swirl of (bad) yogurt with no toppings and it came to $5.25. Fine, of course stupidly expensive but whatever.I tapped, declined a receipt and was not shown a signature screen. Then when I left the shop, my charge came through as $7.25.What's that about? The cashier tipped herself 2 dollars, that's what. I went back and stood there for 20 minutes waiting for arefund but the chaos of the shop made it clear it wan't gonna happen. The other guy behind the counter admitted it had happenedbut shrugged about trying to fix it. This place is a joke. And it's foul. AVOID. Read more
What a shame it was so different 3 years ago! Without a doubt it was the best yogurt ice cream in New York. The cleanliness, the... kindness, frozen yogurt always tasted fresh customers coming in and out leaving with a smile. The ambiance was super! It wasalways well ventilated and air conditioned the store was clean inside and outside Everything changed total neglect dirty yogurttasted horrible even got sick from it too embarrassed to invite anyone to eat there the inside is just as dirty as the outsidethe outside even smells like urine chairs ripped and stained service poor. I hope the owner reads these remarks we will comeback to 16 handles if it returns like it used to be for now we will keep away from it Read more
Convenient location to get something cool on a hot day. I feel the product here is not very creamy or tasty, it's mostly just... cold. What I can say is they have a lot of flavors, they had 4 vegan ice cream options, and they have a lot of interestingtoppings. But the sundae lacks any creaminess or flavor, and the atmosphere of this outlet is basic. Friendly staff. Read more
I have to agree with other reviewers: this place is on the messier side, dirty, unwelcoming, and the employees could not be... bothered by customers. The froyo is pretty average, flavours are good but the texture is so-so. No reason to go there when youcan walk a couple of blocks and find a good gelato. Read more
THIS PLACE IS VERY NICE, AND YES THEY HAVE A VEGAN ICE CREAM AS WELL, THE WOMEN WHO WORK HERE ARE GREAT, AND THEY HAVE... NUMEROUS TOPPINGS Read more
They have vegan flavors! Especially for people like me who wants to enjoy soft serve but can't have dairy, wow! Glad to see they... have that as options now. Topping bar has a good variety with some seating available Read more