Reviews for Matson's Deli & Cafe in New Windsor, NY
Great place to grab a quick bite to eat. They make delicious sandwiches. They do get busy during breakfast and lunch time hours.
Such a good bagel! Toasted poppy with butter, egg, cheese, and hashbrown. Folks there are so nice and move the line quickly.... Convenient picnic tables to eat the food fresh outside. Really great experience all around ???? Read more
I ordered for delivery for my break and I told them what time it needed to be there. The driver didn?t come and when I called... the deli to ask, the person on the phone was rude and acting like I was blaming her when all I said was that my break was overand the driver wasn?t here. Her attitude made me more mad than the fact my food didn?t come. If you can?t take a phone callwithout disrespecting customers, maybe you shouldn?t work at a deli/restaurant. All and all this deli isn?t good with deliverypunctuality. Read more
Prior to Covid, I ate here daily, so I was surprised to learn they didn't carry virginia ham anymore, although it remains on the... menu board. It seemed they had 3 or 4 people taking orders, but only one person filling them. The sandwich maker called myname and handed me my sandwich but said she is not allowed to touch the register. I then waited 4-5 minutes as no one was atthe register counter, although I watched and made eye contact with no fewer than 6 workers. They all seemed to be focused ontaking more orders as the register line grew. Finally, someone asked if i needed something, and I acknowledged I've beenwaiting to pay. Most frustrating was the gentleman who I believe is the owner, was one of the workers passing us by who seemedindifferent to the chaos as we waited. Read more
This place made probably one of the best sandwiches I've ever had. The bread is absolutely delicious and the quality of the... chicken cutlet is superb. They were SUPER busy when I went and I still was able to get my food promptly. The lady at theregister was polite and friendly despite the stress of being so busy at lunch rush. The only reason we don't go 5 stars withthis review is the french fries were undercooked/soggy. Next time, instead of fries I want to try some of their macaroni saladit looked absolutely amazing in the display case. I've been looking for a local deli and this place will fit that bill! Thank uMatson's! Read more
Clutch. Open when other lazy deli owners close theirs. Great sandwiches. Super friendly staff.
Ever since its been sold it has been better! The new owners are polite. Unlike the previous ones... the sandwiches are delish... and there white chocolate mac. Cookie is to die for! So happy its under new ownership. I wish them so much good luck! Read more
They like to add $1 credit card fees to any transaction under a certain amount. I'm unsure what it is but I paid $14 for my meal... and it came out to be a dollar more with this. Credit card transaction fees are generally 1-3% of the cost to the vendor. Theyare making money off of all of you for using your credit card. Scammers. Read more