Reviews for Caribou Coffee in New Prague, MN
First of all anyone reading reviews should note that pretty much all negative reviews were from like over a year plus ago !... They have a completely different staff now . All the ladies working there now are super awesome!! Despite the fact they superbusy I have always been greeted with a smile in the drive through and also going inside drinks. Drink are done promptly, despite the fact that many time there is only two people working and a line both inside and outside!! Read more
60 minutes to get a cup of coffee. They had 6 people working too. I had to remind them to make my order. All they did was chit... chat, they need a manager. Terrible experience and they still messed up my order. Read more
This Caribou is always on point! They are friendly and always deliver a great bou experience!!
If you have a ton of time on your hands to get a mediocre drink, this is your place! Guaranteed 10 minute wait for your drink,... always! I write this as I waited 14 minutes with one car ahead of me in the drive thru and 3 staff members working. Management,get a better system in place. Absolutely ridiculous. Read more
When an establishment has a closing time of 8pm, and you pull up to the drive thru window at 7:54 and order a hot chocolate, and... get told ?unfortunately the espresso machine has already been shut down for the night?, I thought you were open until 8pm?????? This has happened several times at this location. I?ve confirmed with other Caribou locations and asked them if you order a hotdrink at 7:55 would they serve it to you, and I was told ?absolutely, all of our machines are supposed to stay on until 8pm.? When people get there and order BEFORE your closing time, they should be served with what they ask for! Read more
I always have a wonderful experience when I go in! They make really good Matchas I always get mine with coconut milk and it... taste bomb. :) The staff are very friendly especially the high schoolers. Read more
The caribou in New Prague has rarely made my coffee correctly. I am a former barista, I love caribou and I don?t usually order... complicated things but have to simplify my order at this location in hopes of getting it right... and even then, it rarely iswhat I asked for. Aside from Adam (great employee!!!), I?ve had horrible experiences that have ruined my day. Incredibly rudeinteractions with staff and I feel as though I am an inconvenience for coming in to get a fun cup of coffee. Recommend trainingin customer service and coffee, and I truly hope they start enjoying their job. Read more
Really fun workers! Got my coffee quickly. Pumpkin crafted press is so yummy!