Reviews for Starbucks in New Orleans, LA
Friendly staff. Nice out door seating? more recently the out door seating hasn?t been as clean as it could be. Adding some... sanitary wipes for people to clean up behind themselves could help and spot checking throughout the day. Read more
This store is an amazing store! The workers are always working very hard to get everyone in and out. The location is very well... managed and everyone does the best that they can! It is a very high volume cafe store and the workers do their best with thetools they are given to produce! Read more
The picture below is of my coffee and sandwich bought at the Starbucks on Causeway in Metairie, because it?s an impossible task... at the Starbucks on Harrison, the only reason I went out for coffee is because of the loss of power on my street overnight. Iwatched five employees at Starbucks on Harrison in the dance of confusion, disorganization and chaos have almost 15 customerswaiting and a line of inactivity of waiting customers to order. I gave up waiting to make an order after 10 minutes, drove toCauseway Starbucks in Metairie walked right in, ordered straight away and received what I ordered in less that five minutes.Same amount of staff, same amount of sitting customers. Focus Starbucks Harrison, don?t do your own thing! Well doneCauseway!!! I again tried to use this store for a mobile order today, thinking that they could at least get that right. Monday12th September. But of course after giving them 15 minutes to make the order after ordering it arrived to see a backlog ofcustomers frustrated because the six baristas whom 3 out of the 6 were obliviously standing around. The guy doing the ordersclearly all over the place fumbling and stumbling. After 20 minutes from ordering, I gave up and went home, it was quicker todrive home and make it there. I cannot believe this Starbucks venue cannot get their act together. Last week I ordered mycoffee to have splenda in it, I arrived on three separate occasions, no splenda, so I suggested that maybe one person should gotot he supermarket opposite and buy a box until their splenda comes in. This venue is such a dreadful example of how a coffeeshop should run. Read more
The service used to be really good here and I used to be in and out after 2 min but I ordered on the mobile app and it said it... would be ready in 10 min I showed up and ended up waiting 40 minutes for my coffee. The service here is absolutely horrible! Ifyou want your coffee, DON?T come here. Read more
For the past year , my drinks have always been messed up. I let time go by and always try to give them another chance but every... time, my drinks don?t taste nothing like they are suppose to. Read more
Without a doubt, the worst managed starbucks ever?. so many crew behind the counter, more than in line waiting for drinks. I... watched the girl pour my coffee in the cup then fix 4 other drinks before she put the ice in my cup. I only stop of thisstarbucks for its convenience, then every time reminded why it?s a mistake. I must be insane?. Read more
I ordered 2 coffees and a cheese danish on Saturday (Dec. 4th) morning @ 9am via the mobile app. My order was not ready until... 9:30. I understand that most mornings at this location are pretty busy. So while the wait was inconvenient, it wasn?t that bigof a deal. The staff appeared to be unorganized and overwhelmed. In the car after receiving my order, I realized my vanillasweet cream cold brew was TERRIBLE. This is my go to order, and while it hasn?t been the same every time, it?s never been thisbad. I chalked this up to the store being busy and the employees rushing. So, then I begin to eat my cheese danish. About halfway through I notice a ?wet dirt? taste. I look down and there is MOLD on the danish. (See pics) I was unable to return to thestore because I had to pick my daughter up from practice but I immediately start calling the store to let them know. After aboutan hour of calling I finally get someone on the phone. The guy that answered asked if I wanted to notify the manager. Ummm ofcourse at the very least the manager should be made aware that they are serving bad food to customers. After waiting on hold forabout 5 minutes a young lady comes to phone and apologizes about the incident but said the manager is not there yet and wouldcall me within the hour when she arrives. I spent most of yesterday evening nauseous and vomiting. I can only assume from themold consumption ????. It has been MORE than 24 hours since the store was made aware of the incident and I still have notreceived a call from the manager! Read more
Very personable staff and quickly-but-carefully-made drinks every single day.