Reviews for Great American Cookies in New Orleans, LA

Great experience! Easy to work with and they deliver to Metairie at a super reasonable fee. Never going through the traffic at... Lakeside again. My new favorite cake store?? Read more

This was our daughter?s1st birthday away from home (she?s in college). The cookie cake was perfect and they delivered right to... her dorm! They were very flexible with her class schedule in order to make sure she would be there to get it - as there is noperson at the front desk. They went ABOVE & BEYOND and allowed us to celebrate from afar!!! They even sent me a picture of thecake before delivery. THANK YOU!!! Read more

Sept 2022 updated: We returned and they were open so we bought the buy 5, get 1 free cookies. The strawberry cookies were a... little hard. My daughter enjoyed the cookies and cream (they were a little smaller than they should've been) and my favorite wassnickerdoodle. Aug 2022 Full disclosure: we never placed an order... While walking around the outlet before taking a historicalboat tour, we stopped at this location to checkout the flavors. We inquired about their closing time... the man said 8 but thewoman corrected him saying 7. We couldn't take food on the boat so we said we would come back. We did. She was counting theregister around 4:30pm and all of the cookies were gone. I asked if they were closed and she nodded yes as she was talking onthe phone. We were completely disappointed. If we get to come back and they're open, I'll update my review. Read more

This afternoon at approximately 3:45pm on the 27th day of June. Myself, and my wife purchased a couple of items from your shop... at riverwalk. The reception we received from two of the three employees employees at the counter were rude, and uninterested inus being there. No smile, no kindness. My wife asked a question and was totally ignored! Read more

Everything about this team is amazing! Everyone is pleasant to work with and they are patient and thorough with your designs. ... Even going as far as texting photos with me to ensure the cake is exactly what I had in mind! Read more

If I could give 100 stars, I would!! The staff here is always so friendly, so patient and so accommodating! Our cakes, from the... way they look to the way they taste, always exceed our expectations. One of my kiddos has food allergies, and the level of carewe receive when we place an order is truly top notch? and as a busy mom with a bunch of littles, I can?t tell you how much Iappreciate their curbside pick up option!! So grateful for the staff at Great American Cookie Co! Appreciate their passion forpleasing, and their willingness to work with their customers so very much!! Shop local, y?all!! Read more

They are the best. The cakes always taste and look great. The decorations are well done. They even offer to meet you outside for... pick up. I would give them six stars if I could. Read more

This Great American Cookie Company is the best in the city! I live in Lakeview and choose to go to the Riverfront when I need a... cookie cake. This location offers excellent customer service. I simply call the location, tell them what I want, text thewording and colors, pay by Venmo. When my cake is ready, you simply park near the escalator, call the location and if they havetwo people working, one will deliver it to your car! The cakes are always fresh and the decorating is perfect. I highlyrecommend this location if you are looking for a cookie cake. Read more