Reviews for Dave & Buster's in New Orleans, LA
Our server started off slow. We then realized she was over worked. Taking care of an entire section on her own. During college... football, on a Saturday. We waited a solid half hour for our food. 2 orders of chicken tenders and a grilled steak salad.Chicken was cold, dried out, breading mushy, yet the blue cheese with it was boiling hot, as though it sat under the warmer inthe kitchen for a long period of time. The grilled steak salad was mushy as though it sat in the fridge all day, the steak wascold and rubbery. Not appealing. The manager did his job professionally and quickly. I made a simple complaint about the qualitywithout making a scene. He removed the salad from the bill and fixed the chicken very quickly. Following that our server wasavailable a little more and she was still professional! I applaud the staff for handling everything as they did. We'll be back.Maybe not on a Saturday night, but we'll be back. Read more
Every American has heard of Dave and Busters if you've ever looked into an arcade. The closest one to me is in New Orleans so... even though it's only 35 min away for me I have stayed away till today. Parking here's a little maddening as can be expectedanywhere in New Orleans area. Expect to pay 10$+ to park. The arcade is on the 6th floor but the elevators only go up to it onthe 5th floor or at least the ones I parked by didn't go up to 6th. Large arcade with several party rooms. I think the D&Bexperience is less about the arcade and more about the added in dining and sports bar area. The drinks here are okay....theservice is Mid though. I was told we could order drinks and hit the arcade it's probably not the preference. I only had somedrinks here with my guest so I only came to play not per SE eat. As legendary as an arcade ppl talk about. It's only about amedium sized arcade. I've reviewed larger arcades such as Big play in Biloxi. Some of the machines have broken buttons or are inneed of service. One of the buttons on the sonic and Mario Olympic games was broken. The clown toss game also wasbuggy. There's paid for VR though on my visit which u had to cut a little short I did not find it even though I paid 6$ upgradefor one VR access. Yes u do have to pay for it. I also reserved a table which was highly unnecessary as the dining area wasempty. I will say the major winning point here is the arcade is clean. The app is the real winner tho. You can add your owncard to your phone and use NFC to pay and not have to talk to Tennant's which for the most part seem a little disinterested inattendees. Ex there was no one manning the prize booth. To pay for my drinks someone else had to try to find my waitress whichtook about 8 min. Overall it's an okay experience. I think the hype is more of the let down than the experience not beinggreat. I still think I prefer Big play in Biloxi (which has go karts , bowling, laser tag , VR and still a dining exp) as Read more
I went here with my friend for lunch. I can say it was fast , easy and convient. My waiter Shannon was amazing! He was very... attentive and he made sure he checked up on us frequently . The food was fresh and good. I will come back for lunch. I had flatbread pizza with a stout burger! Read more
We had a great time! Spent a lot of money. But you cannot put a price on a lifetime of memories! Food was delicious! Had a blast... with the games. We will definitely be back. And our service was great. I cannot remember our waiter's name, but he was a lightskinned young man with dreadlocks in. Or maybe just wild braids lol. That doesn't matter, he was exceptional! He went above andbeyond. I hope he see's this review. Dave & Buster's in New Orleans. We were there Sunday, the 23rd of May. If you haven't been,you are missing out! Read more
The wait staff is extremely slow with service. I think the manager/host really tries to go the extra mile. He was running around... doing the most so much that he was sweating profusely. Too bad his staff doesn't feel the same way. Food is pricey but you get adecent portion. A huge variety of games and every once and a while the machine will charge your gamecard but the game won'tregister that you paid. I do like that they have decent prizes to trade your tickets in for. Read more
Great time. Food was ok. Spicy Korean wings were too salty. Drinks were good. Only issue was slow service at bar/ dining. For... Spring Break weekend that is pitiful. Only 3 servers and one bar tender. Staff was nice! Read more
The restaurant was nice and clean. We ordered the chicken strips and the wings. We ordered the food around 8:08 and didn't get... out food until 8:40. The fries were very salty and we ordered extra fries, told the waitress about it and still didn't get ourextra order(paid extra). You have to scan the barcode and order online. We ordered a beer and the strawberry watermelon froseand didn't get our order for 40 minutes. I changed my drink so we could get our order soon. Whenever we got the beer it hadsmall glass pieces in the drink! Would not recommend for fast and easy food. Our order took a while but our waitress was nice. Read more
Honestly, the service here is pretty atrocious I must admit. But who really goes for the service? I will say I did love the... bartender yesterday, her name is Elise, she's pretty new but her personality is A+. Other than that you'll just have to dealwith it because they have a really good happy hour and admittedly the games were more fun than I thought they'd be. I don'tgenerally care to be around children we went during the week around 3:30 to 7:30 and it wasn't that bad! Good deals! Read more