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Reviews for Great American Cookies in New Iberia, LA

Seth DeCoux 2 years ago
2

Well this visit was not good at all. I've been to a few Great American Cookie/Marble Slab Creamery chains before and they were... more recommendable then this one sadly. Pros: Not many pros sadly. The only saving grace for this visit from being a 1-star wasthe ice cream was delicious and the store was somewhat clean. Cons: Where to start..first of all the staff that was working wasextremely rude to us. They acted like we were bothering them and they didn't want to do their jobs. They didn't help us orrecommend any good flavors worth tasting. They especially didn't help with questions or didn't talk to us about how orderingworks, this was our first time here. Next, they had a bunch of kids playing in the parking lot, loitering and the parents didn'tstop them. The employees didn't even try to tell them to stop playing in the parking lot, someone could of gotten hurt and theywould of been liable! Secondly, the prices. For two small cups of ice cream it was $14.00 and they didn't really offer anytoppings or help to make it worth the money! Finally as mentioned, the location was semi-clean and it should of beenbetter. Overall: Extremely disappointed and left unhappy. They need to get it together, otherwise I would NOT recommend thislocation until something is done to address the attitude of the employees and how they should treat us paying customers. For theamount of money charged, we could of easily went to Baskin Robbins where they are slightly more helpful and more selections. Wewill give it one more try again, but not anytime soon unless they address the issues with the management and employees. Read more

Alexandria Saklak 2 years ago
5

Their cookies are sooo good! I highly recommend the cookie cake!

Paula Buffington 2 years ago
2

The cookie was decorated beautiful but it was so under cooked..

bry bry 2 years ago
5

Terrific cookies, and love the ice cream. A little pricey, but is a well kept location with a nice staff. Loved the pistachio... nut ice cream, and the pecan cookies are my favorite! There are a couple of tables outside if it?s a nice day or plenty of seatsinside. Enjoy! Read more

Megan Pepper 3 years ago
5

I've been a couple of times since it opened. The staff is very nice and quick to wait on you. The restaurant is nice and very... clean. On one I got some of the cookies and they were very delicious. I really enjoyed the snickerdoodle one because the workerhad just made it and it was hot and fresh. Definitely will be back. Read more

Zob Munnerlyn 3 years ago
5

The owners are SUPER nice! Can not ask for nicer people!!! The staff are ALWAYS very helpful and attentive. Very clean and... neat! For holidays it is well decorated also! So happy to have TGACC in our town! Read more

Chakra Pro 4 years ago
1

Stopped buy 20 minutes before closing doors locked many people inside. They Owners never looked at me. so rude I will never... return to this location. No masks and pointing and laughing at me like children. Read more

Michelle Culotta 4 years ago
5

Delicious cookies and ice cream! Clean environment with a very nice staff. Going here has become my family?s new Sunday... afternoon ritual :) Read more