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Reviews for Burger King in New Haven, CT

SKILLZ 2 years ago
4

Been here a couple times first time they had no coke and the second time no ketchup like really ????

P An 2 years ago
1

They botch up many customers orders... & get irritated when you actually want what you paid ($$$!)for... & not just any old cold... & wrong food they toss in the bag.???? Read more

T- Man! 2 years ago
3

To Long of a waiting almost 20 minutes and few costumer inside where I was ,but since to me that they Drive tru ,it's more... important than the costumers inside Looking at them. Read more

Shaisha Ortiz 2 years ago
1

NEVER want to come back! Had a bad attitude from the manager and one of the employees! Its so unprofessional to tell a customer... they cant help you out with an order they messed up on! And then throw the food around.... its not appropriate! Read more

Joseph S. Zembrowski Jr 2 years ago
1

Place needs new management and an entirely new staff. Every single time I order it?s nothing but issues I mean this in a loving... way I really do. But please purge the entirety of the staff and start over. I know you mean well and are just trying to get bylike the rest of us. But for the love of god please take pride in your job and doublecheck orders. Read more

Alejandra AyalaaC 3 years ago
1

Literally waiting for almost 20 minutes total on drive thru between the speaker and window. People walking around, and not... behaving professionally. It's sad what this location has become. I only had 4 sandwiches. Very disappointing. Read more

Isabelle Cheridant 3 years ago
1

I just had the worse experience I've ever had at a fast food restaurant. So I submitted an online Order at 10:53 and paid. I go... to the drive thru and I'm saying hello and no response, even though while I was putting my order through a car had just gone infront of me, so I wasn't suspicious much, felt off but I just decided I'll go to the window, two cars are in front me , afterboth cars I serve I pull up to the window, and I wait and wait and wait it is now 11:16, no one has come out to talk to me andI'm getting really upset and I can see them moving all about in there. I had to get out of my car and knock on the window, stillI had to wait before someone finally came to the window, just to tell me that their closed. By this time I am highly upsetbecause I cannot believe that these could not even acknowledge that I was outside of the window, no one to come say, hello ma'amwere closed. That would have been decent customer service. Then I wouldn't have been so upset, when I proceed to ask what to doabout my order, that I have already paid for. She shook her, she don't know but their closed, then left and never cameback. Well that will also be my last time visiting that location or Burger King for a matter because I don't know why they hiresuch incompetent employees. By the way they're hours are till 12am. Read more

Shadi Abughazaleh 4 years ago
3

Not as clean as you'd hope. Got our order wrong and then made it sound like it was our fault that the food didn't match the... ticket on the bag! BK needs to up their game if they want to stick around. They have better flavor than the rest, but service,quality and cleanliness rule! Read more