Reviews for Panera Bread in New Hartford, NY
I asked for a Mediterranean sandwich to go but she gave me 2 different sandwiches with wrong side. She mumbled so fast even... though I asked her to repeat what she said. Didn't realized until I got home that i ended up with 2 and paid for 2. Not happysince food is so pricey there. I couldn't eat the second sandwich ingredients due to allergy. Read more
Food was okay, but my problem is while inside, an employee (around 16-18) was walking around with some type of vacuum cleaner... pretending to clean while on the phone. He then sat at a booth across from me and proceeded to take pictures of me. I will ordertake out from now on as I do not feel safe dining in. This was on August 26th around 7pm. Read more
This Panera location is the literal worst. It?s always sold out of everything and is absolutely filthy. Clearly the management... is terrible since they cannot manage it well enough to keep enough ingredients available. Read more
Worst decision ever, this place is definitely overrated. For them to charge the way they do for soup in a bread bowl and then... give you a huge bread with 1 spoonful of soup is ridiculous, Sándwiches taste like nothing, burnt on the side. Lemonade anddrinks ???? HAAAA If you are a toddler you may like all that sugar. I hope people stop going to this place. Its not worth it. Iwill never go back. Read more
A decent lunch option, especially for those with a taste for a little bit healthier food, or a craving for some delicious bread... of all varieties. Decent pastries, though not a big selection. Menu isn't that big either in general. I love the bread bowloption for the soups. Staff is pleasant enough for the most part, though they seem to be overwhelmed sometimes. Usually prettyclean for the most part. Wait time is never long, even though it's generally always moderately busy at the least. There'soutdoor seating as well. Read more
Great food forba chain restaurant. Everything was fresh and good. Ordered lunch for hubs and I am it was quick. The place was... really clean. Read more
My nana ordered a grilled cheese sandwich and received an ungrilled sandwich. As you can see in the photos, the bread was barely... tan and even the darker parts were super soft. The cheese inside was not melted. You could see each individual slice :( When webrought it to be remade the employee was super rude. She was essentially like, it?s not my problem and she had it made again. Bythe way, they don?t add any butter to the bread to toast it. The second sandwich she got back was also not grilled properly.However, the manager was polite enough to refund the sandwich. Super disappointing. At least the cashier was super sweet. Read more
The food and service is fine, but the manager seems nasty. I overheard her just now in the expo window yelling at employees "one... of you is taking a break now or no one is getting any breaks". A girl responded that she didn't want to go on break yet/that shewasn't hungry yet and the manager said "fine, then you arent getting a break tonight". I've worked in environments like this andit's extremely toxic and disheartening to hear hard working employees talked down to like that. Very unprofessional. Hopefullysomething can be done about that manager. Read more