Reviews for McDonald's in New Hartford, NY
CONSISTANTLY gives me less that what's ordered. Sit in the drive through and carefully inventory your order or be prepared to be... missing parts of your order. Todays casualties 10 pieces of a 20 piece nugget and a McChicken sandwitch. The worst part is thegas and time arent worth the 6$ of missing food to get them to correct the willful mistake. Read more
Just absolutely horrible service tonight waited in drivethru and no one ever responded went inside and there was only a couple... customers inside and still took 10 min for manager to wait on us. She was rude to us and the employees there nothing gets donewith no morale Read more
i am flabbergasted!!! i attempted to order a mcflurry and their ?ice cream machine was broken? ive seen the tiktoks, they just... dont wanna clean! on top of that, the smell of fry residue stunk up my car! i am appalled by the service provided! I DO NOTRECOMMEND!!!!???? Read more
Pretty sure my daughter got sick from the food. It's usually hit or miss here. The food is either fresh and taste pretty good... for what it is or it's old, cold and tough to chew. Read more
The fries were old and barely warm, the Big Mac was ok not as good as it should be. Best part of the meal was the root beer. The... drive through at the Rte 5 location in New Hartford always takes forever. Nothing is fast about this fast food location. Edit:26 January 2020 Came in with my dad at 15:06 to meet him for a quick lunch. We both ordered the filet of fish meal medium andan additional filet each. We ordered the filets fresh as they tend to be served cold. The order came up at 15:12. We got it tothe table and all the filets were lukewarm. We returned the the filets at 15:14 the person on duty called the order 4 filetsfresh. At 15:19 the new order was up and was also lukewarm. I do not appreciate being mislead when I place an order. I enjoy thefilet when it is hot, when it is just warm it is less than enjoyable Read more
They have four self checkout kiosks at this location now. My mobile order still took 11 mins, from the minute I checked in, to... complete. With all these advancements in how orders are taken in, one would one think the speed at which orders are fulfilledwould also be up to par--it's not. Here's some food for thought, allow me to set when I will be picking up my food and have itready for the designated time; this is how Five Guys does it, never had a problem with it. Get with the program McDonald's (seewhat I did there?) Edit 08-02-18: I hate this damn location. If it's not missing items in my order, I'm missing beef patties!Are you kidding me? Read more
Food was great and hot, not just thrown together like some McDonald's. However, the staff always seem to be a bit tense and... snobby at this location. It was recently remodeled and looks great,seems roomer inside now than before, nice, & clean. Read more
It's McDonald's. Everyone has been to one in their life time. They're basically all the same. Sometimes your order is perfect... and fresh. Other times you receive a completely different order and the food is cold. I guess you just can't win them alllol. I'd prefer to skip all fast food, but convenience is key in a busy chaotic life sometimes. Always pull over to check yourorder before pulling out. If something is incorrect I have never had issue with getting a replacement. Read more