Reviews for Dunkin' in New Hartford, NY
I wouldn?t recommend going to this location at least in the mornings. They are consistently the slowest Dunkin. Often a 15-20... minute wait even if you order ahead on the app. And some of the staff but mostly who I presume to be the manager have horriblecustomer service and can be quite rude. Read more
I used to love this location but new staff haven't been good. My online orders are always done incorrectly after waiting 15-20... minutes. Definitely going downhill Read more
Seneca Tpke New Hartford, NY The girls at the location are amazing!!!! They super fast specially one girl her name was Jessica ... ???? super super fast and respectful Read more
Wait in line at drivethru was super long. 25 min and nothing. I left the line along with many other cars. Time to find anothr... coffee place. Dont open if you dont have workers. Read more
Went in to get a sausage croissant sandwich... went up to the counter, the girl working the counter was putting donuts in a... basket, then put the basket on the shelf. She turned back and instead of taking my order, grabbed another basket and startedfilling that with donuts..I was waiting patiently but it was getting late and I had to get to work. She finally finished thatbasket, but instead of taking my order, she said, "I'll be back in a moment.." and went around the corner..I waited for a couplemore minutes and then said forget it and left... no sense of urgency whatsoever. Read more
Really love this location. I'm there 5 times a week to pick up coffee for the shop. They usually can tell me my order as soon as... I say the first line of my order. Very friendly staff that appreciate the repeat business. Coffee is on point every time. Read more
We have brought our whole birthday party of both kids and adults here on two separate occasions now to do donuts and presents... after the initial party at Rockin'Jump... First in January and inside, then again just last month but we got to do everythingoutdoors this time! Both times were great and I would definitely do it again! Read more
We had a mobile order on black friday and it says they open at 4, they don't. their lobby is closed and we've been waiting for... our order since 5:30 and it's 6 now. the drive thru is barely moving. overall, the service is way too slow for the "dunkin"standard. Read more