Reviews for David's Bagels & Healthy Eatery - New City in New City, NY

Bagel was good, but sadly that?s where it ended. Got the italian sub, and for a $14 sandwich, expected it to be more than mostly... bread. Paid extra for lettuce, tomato and onion which was extremely sparse. The layer of meat was incredibly thin throughout(hard to even spot amongst the bread), and not a hint of oil or vinegar, which was listed. Also did not remove anll of theplastic casing on the salami which I had to discover by trial and error. Unfortunately my partner and I each got one thinkingit?d be safe to go with an italian sub. Do yourself a favor and stick with the bagels it seems. Would have been cheaper and morefilling to buy ingredients and make my own sandwich! Read more

bagel was ok, everything was ok, great selection of diet sodas. saw a rat there once, if that?s anything. would give three but... the rat. Read more

Still the freshest, chewiest bagels around. Fresh baked goods, fresh deli stuff too. Good selection of coffees as well.

Ridiculously slow and not even a quality sandwich. Hardly any meat. The bagel and croissants were stale. I?ll never go back.... David?s bagels used to be good, what happened? Read more

The online ordering process they have in place is awful. It?s roughly 50/50 that the order gets processed. The failure is not... with the ordering system, it?s not managed effectively resulting in poor customer service. The location of the ordering systemis tucked away in a corner of the store, furthest away from the grill. Locate it where workers are actually seeing it. When youstand on the line dedicated for online orders, the employees don?t see you standing there because you are blocked by a rack. Therefore you don?t get help resulting in poor customer service (again). The lack of organization of the employees also adds tothe dysfunction. The business really needs to have a person overseeing the entire operation to improve the customer experience,that includes reading reviews and responding to the online reviews. Dedicate staff to three areas, 2 + people to take orders. 2+ people working the grill, 2+ cashiers. 1 store manager managing the staff, monitoring online orders and social media. Lastly,put 2 eggs on every egg sandwich unless asked for only 1. Respectfully, Kevin Read more

Turnover time. If your turnover time is poor, you will not have a financially thriving business, its that simple. Put some pep... in the step, organization, and a sense of urgency and someone managing. It took me 15 minutes to be helped (its always likethis), it takes 3 min to toast and wrap a bagel. You will make more money if you do this and you will thank me. I worked in abusy thriving multimillion dollar deli and the system had one rule, move it, and smile! Read more

Today added to another bad experience here. Came early to pick up an online order that was places HOURS in advance and it was an... easy order, just bagels. Came in to an empty store, the lady said they didn't even look at their online orders. She said theywere too busy with other store related things. Never an apology, just "oh well" and dismissed me like she didn't care. I had toask if she even got the order. I told her that it was placed in advance, and pick up time was the time I came in. She did notcare and just walked away. EVERY time I come here there is an issue with how they treat people. I force myself to come becauseit is the only place near me with okay food. This was the last time. How do they do business like this? Read more

There are quite a few things wrong. They allow children to crowd the sidewalk and block the use the ramp and block the outside... seating. The children outside look to have been related to an employee or owner. Rude greeting instead of instructions on wherethey prefer me to wait in line. Received a feeling of I was interrupting their job. Read more