Reviews for McDonald's in New Castle, DE
it's mc Donald's the food is fast but not at this location. plan on being on line for at least 10-15 minutes and don't expect... the fries to be fresh they sit with the fire thing filled up with full containers and they cook them way to fast ahead so theyare never super hot. they used to have a2 hash browns for$1.00 that no other location had so it was definitely worth it atbreakfast but not any more it's like $3.00 each now so 2 is almost$6.00. talk about a mark up! I have gone here in a few weeksbecause the prices are just too much. it cost more here than a sit down steak place for lower quality food. Read more
????Hey, It's Mickey Dee's, I love Mickey Dee's, and this is another in the family of franchise's which sticks to the McDonald's... corporate blueprint. There was nothing extra spectacular to warrant a 5th star, on the other hand, they did nothing heinous thatmay have resulted in the loss of a star. The customer service was expectedly on point and the fare was tasty and fresh as onewould expect from the McDonald's family of quick stops. Didn't luck out and catch a fresh out of the deep fryer French fries butthey were still above the floppy fry boo on you level, and that was just fine by me. I salted my fries and stacked them on bothdecks of my awesome as (mostly) usual Big Mac. Lawd oh lawd do i love me some Big Mac with fries inside meal. Andi also holdthis franchise close to my heart. Ronnie boy oh Ronnie boiii! Do that spooky azz thing you do and keep them burgers, fries, andChocolate shakes flying at supersonic speeds. Some call you a clown..bah! You are Saint Ronald as far as me and mine areconcerned! Rock On!???????????? Read more
Wait 15 minutes for a sweet tea because they took 5 peoples orders that arrived after me. And when I bring it up the child at... the window rolls her eyes, shrugs her shoulders, and says okay what am I supposed to do about that. I don't know for startersyour job correctly. Maybe some customer service training. Read more
Terrible customer service. Didn?t get the sauce we ordered and the fries were hard. Staff also doesn?t know how to modify the... orders. There was no sauce on the spicy chicken sandwiches we ordered as well. Read more
This is one McDonald's I frequent often. Jamire is one of the cashiers at the drive-thru. He's is a great guy, he's funny and is... always in good spirits. He always takes care of my wife and I. Never saw him in a bad mood. I give him an A+ for his customerservice.???????????? Read more
One of the worst customer service ever i?ve seen in the whole USA, worst customer service . I?ve ordered through drive through... by waiting in line for more than 20mins and ordered food, they didnt gave me the receipt and the food even they told me to waitin the parking lot i have waited for more than 25mins i didnt recieved the food. they wasted my one hour of time by saying theydont have the food i ordered. its disgusting no respect for the customer. i donno to whom to complain about this the managementshould change . or else this place will be a disaster, I left this place with empty stomach and with hunger.. Read more
Clean store, restroom, parking lot. Not all McDonald?s charge the same prices. This one is EXPENSIVE! Happy meal prices... over a dollar more than other locations. Can?t order a cheeseburger Happy Meal at kiosk without ordering a hamburger one andcustomizing it by adding cheese. I cashed in an app reward for a FREE Happy Meal and I had to pay 89 cents in cash ( for thatslice of cheese) to get a free with rewards points happy meal. What???? Read more
Very worst customer service? We ordered by drive thru and we ordered two crispy chicken sandwich,two chicken 6 pcs nugget and... one large fries but they gave only one crispy chicken sandwich?since we are in hurry we couldn?t able to check it properly? andwithin few minutes we called and let them know about it..they simply said sorry and they were asking us to come back to get mysandwich by today or tomorrow ? i told them its impossible to come back now and i asked them can you refund money or can i getfree chicken sandwich in near by mcdonalds they simply said no and im sorry? im just thinking.. what if someone is travelingfrom other state taking up an drive thru order and if they miss out few items.. is it possible to travel from other state toget this sandwich? then why do they have chain restaurants ?? And first missing out customers order it their mistake?.. theyhave to refund money no matter what.. im not gonna come back to this chain restaurant if they treat us like this.. Read more