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Reviews for Five Guys in New Albany, IN

Jason Byrd 2 years ago
4

It's a good burger. Fries are consistently not as good as they once were. Everyone was extremely nice but a little slow.

Kristen McCool 2 years ago
5

My first time to a 5 Guy's and it was delish! What a perfect burger! And all the fixins were perfectly proportionated also. And... then the fresh hot fries???? Giving 4 stars on atmosphere cause the A/C was set WAY to low. It was warmer outside at 64 degreesthan it was in the restaurant which made it uncomfortable to visit with the rest of our group. Turn up some heat and I'll beback???? Read more

Becah Joy 2 years ago
5

Five Guys is always great! (I believe it's overpriced but, that has nothing to do with this particular location.) Also, they... always give you lots of fries!! Read more

Stephon L. Buchanan 2 years ago
1

Probably my worst experience @ Five Guys. The burger wasn't up too par... my fries were lukewarm & limp. 1st bad experience but... it kinda ruined it for me. I don't crave them anymore. Read more

John Cornett 2 years ago
3

Service was good. Burger and fries were kind of soggy. Impossible to eat a double without it falling to pieces! Very pricey $$$$... for what it is. Almost a steak dinner price at Texas Roadhouse. Read more

Monyet 2 years ago
4

We love the Cajun fries, the burgers are always great. Have not found a bad one yet. We were worried about the employee with the... white car. They had five guys cups and bags of trash all in the front seat of the car. Its a little scary thinking if thatstheir car I wonder how they handled our food. Just a thought... Read more

Chloe Turner 3 years ago
3

Cashier order taker lady is excellent, pleasant and on point. Five stars for her. burger great too. Fries just okay. We shared... small Fry for two people. Not the most appealing and they get cold too quick. Dining room cold inside. Music playing. Freepeanuts. Dining room was being swept by worker although we need to see the tables surfaces sanitized between customers & trashbins emptied regularly. Two little burgers, one fry and 2 drinks were less than $22. Kind of expensive!!! Why does corporatekeep the dining rooms so cold??? the Computerized fountain soda machine do not function right. Drinks not getting correctamounts of each formula. Please see if owner or corporate can test these machines. Read more

Jonathon Myhre 3 years ago
5

My bank ordered a large lunch from this place and I have to say 16 orders isn?t easy to make in a timely manner but they did an... excellent job. All the food was correct and it was hot still when I got back from Five Guys to my bank with the food. Read more