Reviews for Domino's Pizza in New Albany, IN
I would avoid this Dominos until they get people working who care about their jobs. I tried speaking to the staff about an issue... with my order. Felt like I was talking to a 12 year old. Read more
This Dominos is a horrible establishment. They made my order incorrectly and then lied to me about getting a credit towards... another pizza. Grow up. Read more
Pretty bad overall dominos. I?ve gotten burnt food several times. Have also ordered bread items several times every and you have... to pay for a dipping sauce (when the other chains give you the dipping sauce with a bread item) they always forget to put thesauce in the order. Read more
I tipped them 30% online. Despite that, they forgot the 2-liter and the garlic cups. I called the store and they said they'd... bring me what they forgot within like 20-25 minutes. After an hour of waiting, I called the store again. Spoke to the managerand he gave me $25 off my next order, which more than made up for the cost of the cups and 2 liter. Update: I called the storethe following week and tried to use the $25 off promised to me. The person I spoke to refused to honor it. Conclusion: Thisdomino's thoroughly sucks and I'm never ordering from them again. If only zero stars was an option... Read more
Whoever works on Sunday during the day makes a really good dominoes pizza keep up the work so good best pizza I?ve had in a... while. Read more
When asking for clarification from the manager, I was on hold for over 30 minutes. I hung up and called again to be told that... the manager was on break. I called a different store, same results, 30 minutes on hold. Whatever happened to customerservice? Sign of the times. Thing is, I was planning to apply to work for Domino's, but as it turns out, they really need aperson like me, but I can't put any effort into such a business. My question was one of policy, I wanted clarification. Ireceived 1 hour on hold. There's your sign. Thing is, I'm shocked with my experience with this store today. That's why I triedto reach management, because this store has been a go to. Great pizza. Great service. What happened to them? Read more
When I called to let them know my order had been messed up, the guy I talked to was very helpful and polite. It was a simple... mistake, one that normally wouldn't have been a big deal, but the pizza that was messed up was for my picky kids. The gentlemansaid there would be a credit on my account for the two pizzas we ordered, which was quite generous. I asked if there was anyinformation I needed to provide, and he explained that it would be associated with my phone number. When I called tonight to usethe credits, I was informed that there were no credits on my account and no note. Because I can't remember the date I ordered orthe man I spoke with, they said there's nothing they can do about it and hung up on me. The pizza's not that great, so I guessI'll just order elsewhere. I'm disappointed to say the least. Incorrect order, reneged fix, rudely hung up on. If this is whatthe new management is doing, I cannot assume business will improve any. Read more
I haven't tried domino's in a while And I won't be going back anytime soon terrible pizza