Reviews for Burger King in New Albany, IN
We went there today to do a mobile order and my app wasn?t working, I went inside to get help, Kirsten helped me. It?s been a... long time since I?ve had such great service. She helped me even though the app didn?t work perfectly, I still got the food how Iwanted. Then on top of it the cook staff made my food perfectly and even though we had to drive 13 min our food was still hotand fresh since it was made hot and fresh. It?s been god forever since we?ve enjoyed fries from a fast food place after drivinghome or hell even in a fast food restaurant, we ate every single bit of the large fry that we shared. Our dog wasn?t happy aboutthat lol he normally ends up eating the other half of our already split large fry. That?s how bad they?ve been. This whole teamthat was working today at about 3:00pm is amazing and I hope they get a big thank you. I haven?t enjoyed fast food in a whilebut get it because when I don?t want to cook it?s what I can afford with the app rewards. It was nice to truly enjoy great food!Thank you! Read more
By far the absolute best customer service I've ever had at a restaurant! Food is ALWAYS hot and most importantly, ALWAYS... CORRECT! Without a doubt, I strongly recommend this location!!! 5+ ???? Read more
It was Burger King. Food was ok. The staff was, interesting, to say the least. Think I'll try a different one next time. The... vibe just didn't feel right. I tend to trust my intuition. 2.5 flame broiled ?s. Read more
The drive thru lady was rude to say the least. Why is it when you nicely ask for sauce with your chicken nuggets you don't ever... get it. Then when she tells you pull forward she'll bring it out to you she catches an attitude because you ask if you put yoursauce in the bag. Only two stars because food was good but service was ugh... Read more
I wait every morning a half hour or more and they are supposed to open at 6 they don?t!!! The manager was in the window when I... went by just starting at me with head set around his neck!!!! Won?t be going there again!!they won?t turn their lights on either Read more
8/18 our family purchased several items for dinner. There was an extremely long wait but we were patient as this location keeps... a now hiring sign and we understand since the pandemic many places are short staffed. We also believed they were dropping freshfood. We live close enough to see their sign so food should be nice by the time we got home. First off the fries were old andcold. Second we had two 8 piece tots one order was great the other had 2 nice ones but the other 6 were old dark dried up andinedible. The kicker was the side salad. It wasn't even enough for to fill my hand and yes I measured in that fashion. I onlyhave a pic of that but wish I would have one of the tots. Very disappointed and think it would make more sense to go to theother location and risk food getting cold in the distance home. Read more
Amazing lunch and breakfast crew. I wasnt sure what I wanted to eat, as I haven't been to a Bk in so long. I was driven a few... suggestions, and chose the spicy chicken $6 box. I am full, excellent meal!!! Read more
The food was cold when we received it and the person working the drive threw was bleeding from their hand. They were the one... filling up our drinks and bagging up our food. It was disgusting and seemed like a health code violation. I will not bereturning to this establishment. Read more