Reviews for Starbucks in Neptune Beach, FL
This is the worst place for coffee, the personel of Starbucks collaborating with a tow company to tow your car within a minutes,... in the time that they don't show how long you will stay in parking, when you consume their coffee. They deserve 0 Star, but Ican not write the review if I don't write 1 Star. Read more
Convenient NB location. Fun pet friendly outdoor seating, and drive-thru only. Animated friendly baristas. Their rewards... program quickly earns free drinks and food . Read more
I've only been to this location a couple times, today making it 3. The first two times I came the baristas were very attentive... and organized. They were friendly, and accommodated my needs in a timely manner. Today was a very different scenario however.The service was terrible and I was kept waiting 30 minutes for a lemonade. I was charged for the wrong drink and my order wasplaced and several people were served before me that ordered after me. I waited on the side of the building assuming they wouldcall me when it was ready and when I got to the counter that is when they started to make my drink after asking what my name wasagain as though it never had been placed to begin with. I feel that is very unprofessional and inconsiderate of my time. Itwasn't right that other people ordered after me and received their drinks before I did, when drinks are made as soon as theorder is placed. I spent my hard earned money just the same as they did, and that should be recognized and considered always. Iregret coming today I could have bought a lemonade at the store for 2 bucks and saved 3, within the time span of 5 minutes and Iwouldn't have had to feel less valued and insignificant due to social status. Bring back the other baristas because the guytoday was too worried about looking cool and kissing up to his regulars for tips. Read more
The young man at the window had high energy and was very nice. We realized we forgot to pay for our order and went back. He said... it was fine and took care of it for us. So sweet!! Read more
Well in the Drive-Thru, I requested a dark roast. I was told they do not serve dark roast at this time, a response I often get... at Starbucks. When I asked for a pour over, I was told I had to come inside. That is a response that I have never gotten. As aresult, I had to sit in line well they serve four cars in front of me before I could leave. Read more
Ordered through uber eats. One of the drinks was literally half full, with whip! The whip was undisturbed so no spills or... mishaps. It was determined that half full was ok by whomever made it. Certainly not what you expect for your money. I suspectI'll waste far less money here on out. Disappointed. Read more
Fast and great service all around. David served us twice and seeing him every morning really gave me joy to the heart. You don't... see many of him working at a Starbucks but he's so patient and understanding. He doesn't know it but he lifted my spirits everyday without saying a single thing to me. Read more
Didn't make my drink correct 2xs, upset with customer service, the 1st time it was watered down, and the 2nd time it was not... correct level of measurements, I suggest retraining your employees to make drinks correct from the start so improve customerservice Read more